These promising results, as well as many others revealed in this report, further reinforce the effectiveness of BehavioralRx and Personal Concierge™ in applying telehealth remote therapies as an integral component of the care plan and clinical pathway. BehavioralRx is the GoMo Health proprietary behavioral and cognitive science of precision health that has proven to develop and foster increased patient activation and resiliency, resulting in better patient self-management and decision making that leads to improved outcomes. One of the primary means through which GoMo Health deploys BehavioralRx is through our Personal Concierge programs. Personal Concierge is a cloud-based virtual care coordinator that offers, via “snackable bites” of individualized
and timed mobile messaging, personalized care that interactively guides patients and caregivers through their healthcare journey. This science illustrates that engaging patients in their lived environment; individualizing dialogue based on their schedule, preferences, and psychosocial environment of need; and offering opportunities for care, support, and practical resources outside of doctors’ offices and telehealth appointments must be an integral part of every care plan’s creation and delivery, going forward. Patients need consistency and frequency of engagement to guide their decision making during times when they are not directly interacting with their care providers.
Among the most impactful quality metrics were:
98%
12%
43%
Medication Adherence Rate Versus 40%-60% for the National Average 1
90-Day Hospital Readmission Rate Compared with 25% for the National Average 2
Decrease in Tobacco Use Following Program Enrollment
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