PROGRAM OUTCOMES
Escalation Symptom Details
The Heart House continues to see positive results across all predetermined goals and objectives, including increased medication adherence, drastically reduced hospital readmissions, tobacco cessation, continued patient satisfaction as documented through electronic patient reported outcomes (ePRO), and quality-of-life improvement. View current outcomes below:
To date, there have been 806 unique escalation incidents, including:
311
Moderate Shortness of Breath
251
Improved Medication Adherence
Moderate Swelling
Participants reported 98% heart failure medication adherence, compared with the national average of 40-60%1 and the average patient self-reported adherence rate of 78%.3
98%
307
Weight Gain of Five Pounds or More Since Last Survey
62
Severe Shortness of Breath
Improved Escalation Outcomes
48
One of the pivotal elements of the program is the in- the-moment escalation resources that allow patients to get immediate support if they’re in distress. The program has identified early onset of adverse events with a total of 806 unique escalation incidents to nurse triage. These notifications alert nurses to intervene and engage with the patient to discusses causes, potential risks, and corrective solutions.
Severe Swelling
75
Stopped Taking Medication
27
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