T he GoMo Health Personal Concierge Care program has proven successful by numerous quality metrics, including patient experience and empowerment, medication adherence, reduced avoidable hospital readmissions, overall treatment outcomes, and life satisfaction. It demonstrates that applying a validated patient-partnered behavioral engagement approach to a serious or chronic condition, such as heart failure, can alter patient believability and outlook to activate, develop, and foster human resiliency, leading to a healthier and happier life.
References
1. Kleinsinger, Fred MD. “The Unmet Challenge of Medication Nonadherence” Permanente Journal Online 2018; 22: 18-033. https://www.ncbi.nlm.nih.gov/ pmc/articles/PMC6045499/ 2. Kilgore, Meredith; Patel, Harshali K.; Kielhorn, Adrian; Maya, Juan F. and Sharma, Pradeep. “Economic Burden of Hospitalizations of Medicare Beneficiaries with Heart Failure” Journal Risk Management and Healthcare Policy 2017; 10: 63–70. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5436769/ 3. Shah D, Simms K, Barksdale D, et al. “Improving Medication Adherence of Patients with Chronic Heart Failure: Challenges and Solutions.” Research Reports in Clinical Cardiology, 2015: 6: 87-95. https://www.dovepress.com/ improving-medication-adherence-of-patients-with-chronic-heart-failure-- peer-reviewed-fulltext-article-RRCC 4. Peacock, W. Frank, MD. “Heart Failure in the Emergency Department.” Emergency Medicine, October 2017: 443. https://www.mdedge.com/emergencymedicine/ article/148682/cardiology/heart-failure-emergency-department
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