Responsibilities
• Experience of large (£100m) capital projects.
• To provide leadership and direction to the maintenance teams; mechanical, electrical, building and conservation and DLO (Direct Labour Organisation) and Parks.
• Tangible leadership skills and experience including evidence of strategic thinking, problem solving and ability to influence and persuade others to in order achieve a positive result.
• To be a member of the Operations senior management team, supporting the development and delivery of Estates Services values and strategy
• Ability to plan and prioritise workload for self, and to effectively manage and prioritise the workload of the team.
• Provide technical expertise and advise on estates maintenance matters to the Estates Senior Management Team, committees of the University and University senior leadership
• Excellent leadership management skills and experience including: management of large technical teams, team building, setting of clear objectives and a focus on personal development.
• Develop and report on estates budgeting, manage the R&M 3 year plan process, track progress and provide supporting information to inform funding bids.
• Excellent written communication skills, and the ability to produce high quality reports which may be read and understood by a range of non-specialist audiences.
• Provide technical input and area expertise in developing the interrelationship between the R&M three year plan, Capital plan and Carbon Management plan to ensure spending is managed to maintain the estate and support the University’s carbon reduction targets and achieve best value for money across the funding streams.
• Excellent and effective inter-personal skills (both written and verbal) with the ability to communicate at all levels with tact, diplomacy and openness.
• Experience of change management and the ability to contribute to, and lead change at a senior management level, through recommending and implementing new policies and procedures.
• Research and develop benchmarking for maintenance with other comparable HE Institutions and with the commercial sector as appropriate
• Experience in developing and managing complex budgets to demonstrably achieve strategic results and best value for money
• Provide leadership and expertise on safety matters. Working closely with the Estates Compliance team and in conjunction with the University’s safety office ensure that the teams work safely, that safety critical systems, maintained by the teams, are managed to ensure auditable legislative compliance and that processes for the control of contractors are developed and managed. • Progress the development of Service Level Agreements (SLAs) for the teams. Research and develop Key Performance Indicators (KPIs) measures and appropriate reporting dashboards to illustrate performance against targets • Ensure that all the teams comply with the Standing Orders and University’s financial regulations. Proactively manage the relationships with the embedded purchasing team and the teams to improve contractual management of suppliers and develop supply chain savings. • To be an advocate for Customer Service Excellence or any equivalent adopted by Estates Services and ensure that the levels of service provided by the teams continue to meet the standards required to meet and retain CSE Accreditation or equivalent.
Desirable selection criteria
• Experience in HE sector
• Experience of listed buildings
Essential Selection criteria
• Degree or equivalent qualification in Building Service Engineering, Architecture, Building Surveying, or other relevant professional discipline.
• An extensive track record in the design, management, operation, and maintenance of highly complex estates.
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