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The Uncanny Timing I Can’t Ignore Service Calls or Something More?
Every once in a while, life hands you a moment so oddly timed, so perfectly inconvenient, that you can’t help but stop and wonder whether something bigger is nudging you along. I’m not talking about lightning bolts or huge miracles but rather the tiny, almost unnoticeable moments where you find yourself in precisely the right place, at exactly the right time, for no reason you can logically explain. But here’s the kicker: For me, these moments show up disguised as a broken furnace, an aging air conditioner, or a customer who swears the whole system’s gone sideways. They arrive in the day-to-day work, the crawlspaces, attics, and places nobody wants to go, but somebody has to.
That’s where these stories begin: in the middle of ordinary service calls that turned out to be anything but ordinary. Last winter, a customer called me because her heat wasn’t working. Simple enough. Except … not really. She was convinced something catastrophic was wrong. We started checking things out and finally discovered that the brand-new thermostat had died, while the furnace was working great. But that’s not the story I remember. The homeowner’s husband had passed away a year earlier, and he used to take care of all of the home maintenance. As we were going through the equipment again, I still couldn’t figure out why this perfectly good system had suddenly quit. Nothing was adding up. When I got downstairs, I discovered a random water leak in the basement. This leak had zero connection to the heat. It was brand-new, too. She hadn’t been down there for months, and we caught it right as it started, before it damaged anything in the basement. She and I just looked at each other, a little bewildered that the timing lined up so perfectly. There’s a little divinity in that story, if you ask me. Then, this fall, it happened again with another longtime customer, a teacher. We were replacing parts of her 26-year-old air conditioner. I was working in her garage, minding my business, and suddenly something in me kept insisting, You’ve got to get in her attic. You have to look.
She told me nobody had been in that attic in 20 years. The access hatch was tiny and miserable, but I went up anyway, and sure enough, her flue vent (important for safely directing harmful gases like carbon monoxide) was disconnected entirely and had been for a long time. You could tell from the particulates and corrosion that the moist winter exhaust had been leaking inside the attic year after year. I’ve left homes feeling dizzy from mild carbon monoxide exposure. It’s why my whole team now carries fire-department-grade CO detectors that flash lights on our backs. Carbon monoxide is silent, invisible, and fast. I tell homeowners all the time: Please, please, please get carbon monoxide detectors. Put one in your bedroom, not the basement! I travel with my own carbon monoxide detector. Hotels don’t always tell you when someone got sick, or worse, in a room the previous winter, and believe me, it happens, even in the large hotel chains! These moments I described: The thermostat that quits the same night a basement leak begins, the sudden urge to climb into a forgotten attic, all make me wonder. Sometimes, I think about a customer, and they call the next day. It really does feel like fate. I’m not sure exactly what it is, but I’ve learned to listen because, sometimes, those little nudges show up exactly when someone needs them most.
–Chris Heenan
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Published by Newsletter Pro • newsletterpro.com
The Digital Revolution in Fan Engagement
One Jar, Countless Smiles
Kick Off the New Year With Gratitude
AI Is Changing the Game
The start of a new year always feels like a blank page full of possibilities. While many families dive into resolutions and goal-setting, try another tradition just as powerful (and a lot more fun): creating a family gratitude jar. Instead of focusing on what to change, this little project helps you notice and celebrate what’s already good in your life. With nothing more than a jar, scraps of paper, and a few minutes daily, you can build a collection of joyful moments your family will treasure all year. GETTING STARTED Pick a container. It doesn’t have to be fancy. A mason jar, decorated tin, or clear plastic container all work as long as they can sit where you’ll see them daily. Prepare the supplies. Cut paper into squares (3-by-3 inches works nicely) and have pens, crayons, or markers nearby. If someone doesn’t love writing, they can draw, circle options, or dictate for an adult to write. Have extras ready so you’re never scrambling. Set a daily ritual. Decide together when you’ll pause to think and share. It could be after dinner, tucked into bedtime routines, or first thing in the morning. What matters is consistency. Stick with it long enough that it becomes part of your rhythm. Use a simple prompt. Here’s an easy method: Ask each person, “What was a bright moment today?” Encourage them to name something specific, even if it’s small, like “the puppy barking” or “a funny joke.” Give them space. Then have them write or draw it, slip it into the jar, and (if you like) share aloud. Make it meaningful later. Open the jar together once a month or at the end of the year and read through the notes. You’ll be surprised how small moments you may have forgotten feel powerful all over again. Use them to spark intention for the coming year: “I want more of that,” or “Let’s do more kind acts like this.”
Gone are the days when fans had to settle for a quick autograph or a brief tweet. Today, celebrities are leveraging artificial intelligence to bridge the gap between stardom and personal connection. Technology is giving stars a supercharged way to engage audiences, from AI chatbots that answer fan questions in real time to digital avatars that can attend virtual events. As a result, fans feel closer than ever, while celebrities can scale interactions without sacrificing their connection to fans. This isn’t just marketing; it’s a digital revolution. AI ‘TWINS’ BRING STARS CLOSER TO FANS. Some celebrities take fan engagement to the next level by creating AI “twins.” Imogen Heap, for example, developed Mogen, an AI persona trained with her voice and artistic style. Fans can interact with Mogen, co-create music, or ask questions, and they receive responses that reflect Imogen Heap’s personality. This approach allows stars to maintain a 24/7 presence without stretching themselves thin. CONVERSATIONAL BOTS SCALE INTERACTIONS. AI chatbots are now integral to celebrity digital strategies. Projects like ChatNekoHacker enable real-time Q&A during live sessions, which increases fan engagement and loyalty. By automating thousands of conversations simultaneously, these bots make fans feel seen while freeing up time for the stars themselves. DIGITAL AVATARS BUILD VIRTUAL EXPERIENCES. Digital avatars bring a new level of immersion to fan interactions. Celebrities can license their likeness or voice to AI avatars, allowing fans to chat, receive personalized content, or even participate in virtual reality events. DATA-DRIVEN PERSONALIZATION WINS. AI is all about understanding fans. By analyzing social media, streaming data, and fan behavior, celebrities can craft content that resonates. From tailored posts to surprise merch drops, AI helps stars deliver the experiences fans want. WHAT ARE THE RISKS? AI engagement comes with challenges. Scams have already exploited celebrity likenesses to deceive fans. Platforms like Meta have faced backlash for unauthorized AI avatars, and celebrities like Celine Dion now warn fans about the risks of AI-generated content. IS AI THE FUTURE OF FAN ENGAGEMENT? AI tools are transforming how celebrities connect with fans, making interactions faster, more personal, and more immersive. Success comes down to balancing innovation with authenticity, privacy, and control. The stars who get it right will feel more present to their audience than ever without even being in the room.
Starting a gratitude jar is about building a modest, consistent habit that opens your eyes to abundance. Over time, the jar becomes a treasure chest of your family’s stories, reminders, and unseen miracles. That collective memory anchors your family
in kindness, wonder, and connection as each new year unfolds!
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A NONINVASIVE PATH TO HEALTHIER SKIN
In skin care, treatments often fall into two extremes: high-tech procedures or overhyped quick fixes. Red light therapy (RLT) sits somewhere in the middle. It’s noninvasive, increasingly accessible at home, and backed by growing research. While it won’t work miracles overnight, it offers a compelling blend of science and gentleness that’s tough to ignore. HOW IT WORKS ON A CELLULAR LEVEL Red light therapy uses low-level wavelengths of red and near-infrared light. Unlike UV rays, these don’t damage DNA. Instead, they penetrate below the skin’s surface and reach the mitochondria, the energy centers of your cells. By enhancing the way mitochondria process oxygen, RLT gives cells more energy to repair, regenerate, and function optimally. BOOSTING COLLAGEN AND ELASTICITY One of the most talked-about benefits is its effect on collagen, the protein that keeps skin firm and smooth. Over time, collagen production slows, resulting in sagging and the development of fine lines. Red light encourages fibroblasts, the cells responsible for making collagen and elastin, to ramp up activity. This results in firmer skin, improved elasticity, and a youthful texture. CALMING INFLAMMATION AND IMPROVING CIRCULATION RLT can also reduce inflammation, which affects everything from acne to redness and irritation. By promoting better blood flow, RLT can enable blood to deliver more oxygen and nutrients to skin tissue, supporting healing and repair. This dual effect of calming and nourishment can help skin look healthier and more even-toned. The Promise of Red Light Therapy
SUPPORTING RECOVERY AND SKIN CLARITY Because of its regenerative boost, red light therapy is often used to support recovery from scarring, sun damage, and even procedures like microneedling. It may also improve overall tone and smoothness by encouraging gentle cellular turnover, without the irritation common with peels or exfoliants. THINGS TO KEEP IN MIND While the evidence is promising, it’s not conclusive for every claim. Results depend on consistency, device
quality, and treatment parameters such as wavelength and duration. Dermatologists generally see it as a safe, complementary step in a broader skin care routine, not a substitute for essentials like sunscreen or a balanced regimen.
Take a Break
Ingredients • 3 dried guajillo chiles • 2 dried ancho chiles • 1 medium onion, chopped • 4 garlic cloves • 1 (14.5-oz) can diced tomatoes • 3 lbs beef chuck roast • 2 cups beef broth • 2 tbsp apple cider vinegar Slow Cooker Birria Tacos
• 1 tbsp dried oregano • 2 tsp ground cumin • 2 bay leaves • 1 tsp salt • Pepper, to taste • Corn tortillas • Fresh cilantro and diced onion for garnish
Directions
1. Soak dried chiles in hot water for 15 minutes. 2. Process chiles, onion, garlic, and tomatoes in a blender until smooth. 3. Place beef in a slow cooker and pour the chili mixture over it. 4. Add beef broth, vinegar, oregano, cumin, bay leaves, salt, and pepper. 5. Cook on low for 8–10 hours or until the beef is tender. 6. Shred the beef using forks, then mix back into the sauce. 7. Fry tortillas in oil until crispy, then assemble tacos as desired.
Inspired by SimpleWhisk.com
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AVAAIR.COM 678.902.2822 3231 Normandy Cir NE Marietta, GA 30062
PRST STD US POSTAGE PAID BOISE, ID PERMIT 411
AvaAir. We’ll Be There
Inside
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The Strange Timing of Leaks, Attics, and the Little Nudges We Can’t Explain End the Year With a Jar Full of Joyful Memories AI-Powered Stardom The Skin Care Secret Backed by Science Slow Cooker Birria Tacos
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The Smart Shopper’s Guide to Mastering Nutrition Labels
Outsmart the Food Industry
Master the Nutrition Label Game
LIMIT UNHEALTHY NUTRIENTS. Certain nutrients are best consumed in moderation. Aim for foods with 5% or less of the Daily Value (%DV) for these ingredients: • Saturated Fat: Often found in animal products and some plant oils. • Trans Fat: Often present in processed foods; even small amounts can be harmful. • Added Sugars: Excessive intake is linked to various health issues. • Sodium: High intake is associated with high blood pressure and heart disease. GET ENOUGH BENEFICIAL NUTRIENTS. Look for nutrients that support overall health, foods with 10% or more of the %DV for these nutrients: • Dietary Fiber: Aids digestion and can help lower cholesterol. • Protein: Essential for muscle repair and immune function.
Reading nutrition labels can feel like trying to crack a secret code on the back of your favorite snack. However, once you know what to look for, you have the key to making smarter, healthier choices in the grocery store. You can quickly spot hidden sugars, unhealthy fats, and sodium overloads, while also identifying the nutrients your body actually needs. Here’s the scoop! BEGIN WITH SERVING SIZE. The foundation of any nutrition label is the serving size. It tells you the amount of food the nutritional information is based on. Be mindful of how many servings you consume. For example, if a package contains two servings and you eat the whole thing, you eat double the calories and nutrients shown. CHECK CALORIES PER SERVING. Calories measure the energy in a serving. This number is crucial if you’re aiming to manage your weight or energy intake. Remember, it’s easy to underestimate how much you’re eating, so always check the serving size first.
• Vitamins and Minerals: These, like calcium, iron, and vitamin D, are vital for various bodily functions. WATCH OUT FOR MARKETING TRICKS. Terms like “fat-free,” “sugar-free,” or “natural” can be misleading. “Fat-free” products often compensate with added sugars or starches. “Natural” doesn’t always mean healthy. Always check the nutrition facts and ingredient list to get the whole picture.
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