HOW WE HELPED AN INJURED SMALL-BUSINESS OWNER
Answering the Important Questions for Our Clients
In October 2015, the longtime owner of a DFW HVAC company was walking out of a car dealership when he suddenly fell. It wasn’t just a coincidence — the dealership had a blind drop-off curb with no warnings to customers. In fact, three other customers had fallen on this same curb when exiting the dealership and had required surgery for their injuries. When the HVAC owner fell, his knee twisted underneath him, and he landed on his lower back. This fall required him to have knee surgery and undergo injections into his spine, leading to a surgery recommendation for his lower back. He didn’t want to hire a lawyer, but when the insurance company for the dealership ignored him and left him to deal with his serious injuries on his own, he turned to The Button Law Firm. HOW WE HELPED OUR CLIENT THROUGH THE PROCESS Our client’s first question was one we would all ask in this situation, “How do my medical bills get paid?” In his particular case, he had health insurance, so that covered the treatment he needed along the way. In the end, we reimbursed what he had paid out of the settlement, also called a subrogation claim. When we resolved the case, we were able to get a reduction on the amount he had to pay back, putting more money in our client’s pocket.
Our client’s second question was, “How long will this take?” When a client calls our office, our typical timeline for resolution is six months to a year (with some exceptions out of our control). This case had some unique twists and turns. The defendants did not want to tell us who had control over the area; in fact, parts of the dealership were under construction at the time our client fell. Because the defendants did not want to give us this information, we had to bring everyone into the case to figure it out, taking more time to resolve the matter. MAKING A DIFFERENCE FOR THE COMMUNITY Our client wasn’t just worried about his well-being; he also wanted to make sure others didn’t have to go through the same thing he did. “How can I make sure this blind drop-off curb is safe for future customers?” he asked us. After hearing this question, we knew he was our type of client. Part of our role is to ensure that whatever happened to our clients doesn’t happen to anyone in the future. Our client allowed us to pursue a lawsuit to create awareness of this blind drop-off. After he fell, the dealership was forced to paint the area to warn future customers of the danger. The visual cues and awareness of the issue should lead to safety changes in the future.
BUTTON LAW FIRM HIGHLIGHT REEL
Nola’s (Ashley’s dog) birthday
Russell, his sister Roxana, and brother-in-law Dom, fishing on Lake Texoma
Mario graduated from diesel mechanic school
Juan, Jose, and Russell after wrapping up their premises case
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