IMPORTANT DETAILS
HST Fees in this guide are subject to HST. Note that HST does not apply to programs for children 14 years of age and under (excluding rentals). Wait Listing Every effort will be made to create a spot for you in a session. You will be contacted ONLY if a spot has been created. Class Changes & Cancellations We reserve the right to change or cancel programs if necessary. Courses may be cancelled due to a lack of registrations. Every effort will be made to avoid these changes. For cancelled classes due to weather, a makeup class will be provided where possible and in the event it’s not possible, participants will receive a credit to compensate for lost time. In the event of inclement weather, listen to Easy101.3, like us on Facebook or check www.tillsonburg.ca for updates. Transfer Requests Class transfer must occur prior to the third class and will be based on class availability. After the third class, transfers will only be allowed at a Program Coordinator’s discretion. Credit Procedure If your plans change and you need to withdraw from a class, pro-rated credit will be given to you if you notify us prior to the third class. Credits will remain on account for up to 2 years, after which they expire. For all refunds, a $15.00 administration fee will apply Returned NSF Cheques / Credit Cards Payments made by cheque or credit card which are not accepted by the bank, must be replaced with a cash payment. A $35.00 administrative fee will be charged for each returned cheque or credit card payment. Members are responsible for ensuring that credit card info is accurate and current. Family Discounts Each additional child receives a 10% discount on qualifying programs. Anyone eligible for the Family Discount must visit the Community Centre to register, as this discount cannot be processed online. Accessibility We endeavour to promote public awareness and sensitivity to all persons with disabilities; to identify, document and address accessibility issues and concerns; and to provide high quality services that are accessible to all persons within the community regardless of disability. In keeping with this vision, the Town of Tillsonburg is committed to ensuring that people with disabilities enjoy the same opportunities as all who live, work, visit and invest in our community. Anyone requiring one-on-one assistance to attend our programs may have their support person attend free of charge. Interest Overdue accounts will be charged interest at 1.25% per month/ 15% per annum.
Community Centre Customer Service Desk Monday, Wednesday, Friday 8:30 AM - 7:00 PM Tuesday, Thursday 8:30 AM - 8:00 PM Saturday to Sunday 9:00 AM - 4:00 PM *Hours may change due to a special event. *If Customer Service Desk is closed, please visit the Health Club Desk on the Lower Level.
Community Centre Health Club Desk Monday to Thursday 5:30 AM - 9:00 PM Friday 5:30 AM - 8:00 PM Saturday 8:00 AM - 5:00 PM Sunday 8:00 AM - 4:00 PM Holidays/ Closures December 24 Closed at 11:00 AM December 25 Closed All Day December 26 Closed All Day December 31 Closed at 11:00 AM January 1, 2020 Closed All Day February 17, 2020 Building Open; Regular classes are cancelled
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Register Online at www.tillsonburg.ca/connnect2rec
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