Susquehanna Welcome Book

SUSQUEHANNA COMMUNITY BANK WILL BECOME C&N ON DECEMBER 8, 2025.

TABLE OF CONTENTS

The C&N Story

2

Key Dates

3

Dear Susquehanna Community Bank Customer, I’d like to thank you for being a loyal customer of Susquehanna Community Bank. Your support and partnership helped SCB grow to be a vital part of the local communities and the greater Susquehanna Valley region. Today, C&N is thrilled to welcome SCB and each of its customers to the C&N family. As a valued customer, we know that you’re accustomed to ‘a better banking experience.’ Now that we are C&N, you have my personal promise that this level of service will not only be met but will be exceeded by the C&N team. Your banking team is now equipped to provide even more resources, technology and expertise that’s tailored to meet your needs and achieve your life’s goals. This book is designed to guide you through this important transition and ease your mind with detailed information about C&N and the services available to you. It provides answers to your questions around account numbers, direct payments and direct deposits, debit cards, loan payments, digital banking and more. Once again, welcome to C&N. We look forward to being your bank for a lifetime. Sincerely,

Merger Transition Checklist

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Q&A

7 8

- Personal Banking

- Convenience Services

15 17

- Business Banking Looking Forward Connect With Us

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PART II: Notices&Disclosures

26

AR ACTION

REQUIRED

When you see this symbol throughout this book, it will be your cue that your action is required.

Brad Scovill President and CEO

STAY IN THE KNOW We’re here to make your move from Susquehanna Community Bank to C&N as easy as possible. For the most current information about your account transition, visit our Welcome Page or scan the QR code. There you can:

• Get real-time updates on important dates and changes • Ask questions directly and see answers to common topics • Find helpful tips to make the switch smooth and secure Prefer a personal touch?

Call our team at 570.568.6851 or visit page 25 for more options to connect with us. Our friendly team is ready to answer your questions and guide you every step of the way.

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