Susquehanna Welcome Book

Electronic Funds transfer Disclosure continued

OVERDRAFT PROTECTION OVERDRAFT PROTECTION DISCLOSURE

We will charge your Debited Account and transfer and deposit money into your Credited Account to cover each overdraft, item presented on uncollected funds, or transfer funds to cover a negative balance in your Credited Account. We will make transfers in multiples of $50.00 (multiples of $100.00 for linked Commercial Lines of Credit). If the available funds in your Debited Account are not sufficient to cover the entire amount needed, we will transfer all available funds. A $3.00 transfer fee will be charged to your Debited Account each time we transfer funds. The transfer fee will not be charged if the balance in the Debited Account is $0.00 after the no- bounce transfer has taken place. If a transfer date is a non-processing day for us then the transfer will be made on the first processing day after the scheduled transfer date.

or write:

Citizens & Northern Corporation Attn: Deposit Operations PO Box 58 Wellsboro, PA 16901 You should call 877-838-2517 or write Citizens & Northern Corporation, PO Box 58, Wellsboro, PA 16901, if you believe a transfer has been made using the information from your check without your permission. DOCUMENTATION If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at 877-838-2517 to find out whether or not the deposit has been made. You will get a monthly account statement from us, unless there are no transfers in a particular month. You will get a statement at least quarterly if there is no activity. GENERAL LIMITATIONS The number of withdrawals from a Super Money Fund or Key savings are limited to 6 per calendar month. Account Type Fee Key Savings $2.00 per withdrawal fee for any withdrawal in excess of 6 per calendar month Super Money Fund $2.00 per withdrawal fee for any withdrawal in excess of 6 per calendar month plus an $10.00 monthly maintenance service charge ERROR RESOLUTION NOTICE In case of errors or questions about your electronic transfers, you may telephone us at 877-838-2517 or write to the Bank at the address listed below as soon as possible, if you believe your statement or receipt is wrong or if you need more information regarding a transaction listed on a receipt or statement. You must contact us no later than 60 days after we sent the first statement on which the error or discrepancy appeared. Citizens & Northern Bank PO Box 58 Wellsboro, PA 16901 a) The following information is required: – Your name, account number and, if applicable, your Citizens & Northern ATM or Visa Check Card number. – A brief description of the error or transaction you are unsure of and an explanation of why you believe there is an error or why you need more information. – The dollar amount of the potential error or transaction you are questioning. b) In instances where you contact the Bank orally, you are required to send the Bank a written notice within 10 days of your oral complaint. c) We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new account, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. d) We will tell you the results within three business days after completing our investigation. If we determine there is no error, we will send you a written explanation. If your account was conditionally recredited during this investigation period, you must repay these funds to the Bank if no error was found to have occurred. e) You may ask for copies of the document(s) we used in our investigations.

OVERDRAFT POLICY OVERDRAFT COVERAGE OPTIONS The choice is yours. Consider these ways to cover overdrafts: Service Overdraft Protection link to a savings account you have at Citizens & Northern Bank 1 Overdraft Protection link to a line of credit you have at Citizens & Northern Bank 1, 2

Cost

$3 fee per transfer.

$3 fee per transfer and/or finance charge.

Overdraft Privilege $35 overdraft fee per item. 1 Call us at 877-838-2517, email us at contactcn@cnbankpa.com, or come by a branch to sign up or apply for these services; 2 subject to credit approval.

Overdraft Protection services apply to all transactions and may help prevent overdrafts by automatically transferring funds to your checking account from your linked savings account for a $3 fee per transfer, or line of credit you may have at Citizens & Northern Bank for a $3 fee per transfer and/or finance charge. Please note that lines of credit are subject to credit approval. Overdraft Privilege allows you to overdraw your account up to the disclosed limit for a fee in order to pay a transaction. Even if you have overdraft protection, Overdraft Privilege is still available as secondary coverage if the other protection source is exhausted. Please review the “What Else You Should Know About Overdraft Privilege” disclosure for other important information. Overdraft privilege limits are established by account type. You can identify your account type by reviewing your Truth-In-Savings Disclosure or you will find it listed in the Statement Summary section on your most recent account statement.

$750 ODP Limit C&N Relationship Checking

$600 ODP Limit C&N Everyday Checking

$1,000 ODP Limit Business Interest Checking Super Business Checking C&N Merit Checking

Transactions Covered with Overdraft Privilege

Extended Coverage (Your consent required) *

Standard Coverage (No action required)

If you would like to select Extended Coverage for future transactions: • Call us at 877.838.2517 • Visit any branch • Complete the Extended Coverage Consent Form and mail it to us at PO Box 58 Wellsboro, PA 16901

Checks

X X X X X

X X X X X

ACH - Automatic Debits

Recurring Debit Card Payments

Online Bill Pay Items

Teller Window Transactions

ATM Transactions

X* X*

Everyday Debit Card Transactions

*If you choose Extended Coverage on your consumer account, ATM withdrawals and everyday debit card transactions will be included with the transactions listed under Standard Coverage. If you have a business account, your coverage will automatically include ATM and everyday debit card transactions. You can discontinue the Overdraft Privilege in its entirety by contacting us at 877-838-2517 or sending us an e-mail at contactcn@cnbankpa.com

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