Susquehanna Welcome Book

C&N Debit CARD Cardholder Agreement continued

The following types of ATM transactions may be conducted: a) Cash withdrawals from your: (1) checking accounts, (2) key savings/money market accounts b) Transfer funds between your: (1) checking accounts, (2) key savings/money market accounts c) Obtain the available balances from your: (1) checking accounts, (2) key savings/money market accounts d) Deposits can only be made at ATM’s displaying the Citizens & Northern Bank logo. The transactions listed above only apply to the accounts which were listed on your Visa Check Card Request Form or that have been added later at your request. 2.  Other ATM Access - From time to time the Bank may make arrangements with other ATM Networks to grant access to your Visa Check Card. You will be informed of such arrangements and be provided a description of the services that will be available along with the charges associated with those services. 3. Purchase Transactions - You may use your Visa Check Card with your Personal Identification Number at any retail merchants where Cards are accepted to purchase goods/services and/or obtain cash where permitted by the merchant. Such transactions will be deducted from your checking account for the amount of the transaction, thereby directing the Bank to pay these funds to that merchant. Any refunds will be deposited to your checking account. Authorization Hold. When you use your Visa Check Card to make a purchase, the merchant may request an authorization for the transaction at the time of the transaction. In certain circumstances the payment authorization system permits the merchant to request authorization for an amount that may be more or less than the final amount of the transaction, which final amount may be unknown at the time of the transaction. In connection with a purchase authorization request, we may place a hold on your account as directed by the merchant at the time of the transaction. Once such a hold is in place, the amount of the hold may not be available to pay any checks or other withdrawal or transfer orders or requests you may make. The hold will be released when the merchant presents, and we process, the completed transaction, or five (5) days after the transaction date, whichever occurs first. As is the case with all purchases, your account will be debited for the exact final amount of the transaction. During the time the hold is in place, you agree to be responsible for uncollected, overdraft and return items fees as a result of transactions against unavailable or insufficient funds in your account. You agree to release us from any liability for placing the hold on funds in your account in connection with an authorization request as a result of a purchase you make. Recurring preauthorized transactions occur when you authorize a merchant to automatically initiate a transaction using your account on a recurring basis. If we issue a new debit card with a different number or expiration date to you, we may (but are not obligated) to provide your new card number and expiration date to a merchant with whom you have set up a recurring preauthorized transaction in order to continue your recurring preauthorized transactions. There will be circumstances where you will have to contact the merchant. You may notify Citizens & Northern Bank at 877-838-2517 if you would like to opt-out of this service. 4.  International Purchases - The exchange rate between the transaction currency and the billing currency used for processing international transactions is: A rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or, the government-mandated rate in effect for the applicable central processing date: in each instance, plus or minus any adjustments determined by the Issuer. 5.  Limitations on the use of your Visa Check Card - You may use your Visa Check Card to withdraw up to $500.00 cash at an ATM displaying the logos discussed above and other ATMs which the Bank informs you are available for you to use and an additional $3,000.00 for consumers and $5,000.00 for business customers in point of sale transactions each business day, provided the funds are available in your account. Point of sale transactions are not available on saving accounts. The business day (as defined in item 9) for purchases, transfers and withdrawals begins daily at 12:00 A.M.

and ends at 11:59 P.M. (Eastern Time) the next day. There may be daily limitations on the frequency of use of your card that may not be revealed for security purposes. Use of card will be denied if: a) You exceed the daily withdrawal/purchase limit. b) Adequate funds are not available. c) An incorrect Personal Identification Number is used. d) You exceed the limit for frequency of usage. Your ATM receipt will notify you of such a denial. After you have reached the limit of frequency of usage, the ATM machine may keep your card. This limit for denials is not disclosed for security purposes. 6. Your Liability for Unauthorized Transactions - Contact us immediately if you believe that your Card has been lost, stolen or subject to unauthorized use. For Unauthorized ATM and PIN Transactions. Tell us AT ONCE if you believe your Card has been lost or stolen, or if you believe that an electronic fund transfer has been made without our permission using information from your check. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days after you learn of the loss or theft of your Card, you can lose no more than $50 if someone used your Card without your permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of your Card, and we can prove we could have stopped someone from using your Card without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, including those made by card, code or other means, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or hospital stay) kept you from telling us, we will extend the time periods. For Unauthorized Visa Transactions. Your Card comes with Visa Zero Liability protection for unauthorized Visa transactions that you report promptly. We will determine, in our sole discretion, the reasonableness of any particular period of time based on the circumstances. With Zero Liability protection, if your Card or Card number is ever lost or stolen and used without your permission, you must tell us immediately. If you do, you will be reimbursed for unauthorized transactions made using your Card or Card number. The Zero Liability protection provided goes beyond the liability rights provided above in “For Unauthorized ATM and PIN transactions.” If your own fraudulent action or negligence contributes to the unauthorized use of your Card for a Visa transaction, then your liability for that use will be determined as provided above in “For Unauthorized ATM and PIN transactions.” The Bank will provide you with provisional credit for unauthorized signature based Visa transactions within five business days from receipt of notification. Additionally, to receive protection under Zero Liability the Bank may require written confirmation of the unauthorized Visa transaction(s) before providing provisional credit. An “unauthorized transaction” is a transaction that does not benefit you that is made by a person who does not have your actual or implied authority. The following are not considered to be unauthorized transactions under Zero Liability protection, which means you are liable for any transaction: (a) by a cardholder or person authorized by a cardholder, or other person with an interest in or authority to transact business on the Account; (b) by a person you have authorized to use your Card, even if that person has exceeded the authority you gave; or (c) a merchant has processed in error, or you are unhappy with goods or services you purchased. In these cases, first contact the merchant to resolve the situation. 7.  Transaction Fee Schedule - The Bank reserves the right to change its fee schedule from time to time and to charge your account in accordancewith the current fee schedule. Any change in the fee schedule will be provided to you at least 30 days prior to a fee being assessed. You agree to pay the following fees which are charged by the Bank for the services set forth below or the services which may later be offered. Certain states may allow an ATM surcharge fee to be assessed by financial institutions. If assessed, such surcharge will be added to your withdrawal amount. Visa Check Card Fees: 1.All transactions at Citizens & Northern Bank ATMs are free of charge for our cardholders. 2.$2.50 fee for each ATM withdrawal at non-Citizens & Northern Bank ATM’s. 3.When you use an ATM not owned by us, you may be charged a fee by the ATM operator. You may be charged a fee

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