Susquehanna Welcome Book

UPS DOWNS LAUGHTER TEARS EXCITEMENT HOPE From births to graduation to college to business to marriage to new car to new home to estate planning and retirement, C&N is here to help you.

GENERAL What changes can I expect?

Changes to the names, features and benefits of accounts and services are described in this book. It is important that you review this information thoroughly and contact your local office with any questions. For more information on C&N, please visit cnbankpa.com. When will I officially become a C&N customer? Susquehanna Community Bank legally became C&N on October 1, 2025. On December 8, 2025, you will have access to C&N's suite of products and services. Is there anything I need to do right now? Any item marked with the AR ACTION REQUIRED symbol throughout this book indicates that you need to take action. Will C&N deposits be FDIC insured after the conversion? Yes. All deposit accounts, including checking and savings accounts, money market deposit accounts and certificates of deposit (CDs) are covered by FDIC insurance. The standard insurance coverage amount is $250,000 per depositor; per insured bank, for each account ownership category. FDIC insurance does not cover other financial products and services that we may offer, such as stocks, bonds, mutual fund shares, life insurance policies, annuities or securities. The FDIC provides separate coverage for deposits held in different account ownership categories. Depositors may qualify for more coverage if they have funds in different ownership categories and all FDIC requirements are met. If you already have accounts at C&N and are concerned about your coverage you may utilize FDIC's free calculator at https://edie.fdic.gov or contact our Client Care Center to assist you with the calculation. Will branches be open during conversion? Branches will be open regular business hours on Friday, December 5, and will be closed on Saturday, December 6. The branches will reopen for normal business hours on Monday, December 8. Will I receive end-of-year tax reporting from both banks? No, you will only receive one year-end tax statement (per IRS form type) from C&N that reports for the full year. After reading this book, what should I do if I still have questions? You are welcome to call whomever you would normally call as a Susquehanna Community Bank customer , your relationship manager will be happy to answer your questions. You can also call 570 . 568 . 6851 or your local office to chat through conversion questions and concerns. After December 8, all SCB branch office phone numbers will automatically route to our C&N Client Care Center team who have proudly been serving C&N customers for nearly 20 years.

PERSONAL BANK

BUSINESS BANK Checking Business Services

Checking Accounts Savings Accounts Health Savings Accounts

Business Money Market Online & Mobile Solutions Merchant Services

Education Savings Accounts Certificates of Deposit (CDs) Individual Retirement Accounts (IRAs) Online & Mobile Solutions Overdraft Options Safe Deposit Boxes

BORROW Term Loans Credit Cards

Construction Loans & More Like-Kind Exchange Services Lines of Credit Lending Resources Small Business Loans Agricultural Loans

BORROW Mortgages Personal Loans Credit Cards Auto & RV Loans Home Equity

INVEST Retirement Plans

INVEST Investment Management Financial & Tax Planning Services IRA & Retirement Plans Trusts & Fiduciary Services

Non-Profit & Charitable Services Financial & Tax Planning Services

INSURE Group Plans

Mineral Management Scholarships & Grants Brokerage Services

STAY IN THE KNOW We’re here to make your move from Susquehanna Community Bank to C&N as easy as possible. For the most current information about your account transition, visit our Welcome Page or scan the QR code. There you can:

PROTECT Insurance Estate Planning Trusts & Fiduciary Services

• Get real-time updates on important dates and changes. • Ask questions directly and see answers to common topics. • Find helpful tips to make the switch smooth and secure. Prefer a personal touch?

Today, we are poised to continue expansion across Pennsylvania and beyond, bringing personalized financial expertise to our communities. Our mission is unwavering: to create value through lifelong relationships. And we’re proud that you’re with us. You&C&N.

We welcome you to connect with us at 570.568.6851. On December 8, that number will ring our C&N Client Care Center. We’re ready to answer your questions and guide you every step of the way.

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