COMMITMENT TO SERVICE
Midwest Fastener Corporation has made a commitment to all of our customers; to provide quality products, merchandising programs, and service second to none. Quality Products - We offer the highest quality products available, competitively priced, with an ever expanding product line. Merchandising Programs - We offer the most comprehensive merchandising system currently available in the Fastener Industry. Continuous review of merchandising methods and marketing aids, keeps Midwest an industry leader. Customers receive a customized merchandising display designed for their particular needs. Service Excellence - Every individual within the Midwest family is dedicated to one goal - service to our customers. With this goal in mind, we have developed the following improvements in recent years to provide excellent service to each customer.
1. We have added 1-800 fax lines in all shipping warehouses for customer’s convenience. 2. Our computer systems have been upgraded in all warehouses for improved order processing. 3. We have implemented a new cooperative with UPS & Fed Ex Ground to expedite delivery of goods. 4. Our business to business website www.fastenerconnection.com is available to place orders, track credits, etc.
Thanks to our many valued customers our business has grown dramatically over the past 50 years. Our promise is to continue our commitment to customer service and to strive to earn your business.
Sincerely,
www.fastenerconnection.com
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