FOOD SERVICES & DIETARY NEEDS A catering associate will visit you every morning to take your order for your meals that day or for the next day. If you have any dietary restrictions, your doctor will add these to the order. OUTSIDE APPOINTMENTS We are committed to providing you with the best care and experience while you are with us. Should you have an appointment that is medically necessary or supports your rehabilitation goals, staff members will help you get to the appointment. We will work with you to reschedule any routine appointments (e.g., doctors, clinics, dentists, etc., outside our hospital) until you are discharged. WHAT TO BRING • Comfortable, breathable clothing to allow full mobility • Loose fitting or elastic pants are encouraged (preferred to shorts) • Comfortable shoes • Your regular toiletries WHERE YOU’LL STAY • Every patient has a private patient room for the duration of their stay. • Your room is where you will rest, bathe, dress and keep your belongings. • See more information about your room on page 14. YOUR HEALTH IS OUR FOCUS Our hospital is a drug-free, alcohol-free, smoke-free, firearm-free facility; this policy includes all outdoor gardens. Please note, smoking is not allowed within 50 feet of any building entrance, as required by Illinois law.
Visiting Hours & Policy We encourage visitors and want to make families and friends feel welcome and at home. Visiting hours are every day from 8 am to 8 pm. Please note that our visitor policy is always subject to change. Check with your admission liaison or visit sralab.org/visitor for the most up-to-date information. • For security reasons, all visitors must register in the 10th floor Sky Lobby and obtain an identification badge, which must be worn at all times while in the building. • For the safety of our patients, unvaccinated visitors may be limited to specific areas of the facility. • Exceptions to these regular visiting hours (8 am to 8 pm daily) may be granted by the nurse manager/designee or the nursing house supervisor for specific reasons, such as learning a patient’s care or providing ongoing supervision. • Children 12 or older may visit patients in isolation under the supervision of a responsible adult (other than the patient). • Children under 12 cannot visit a patient in isolation. Parking We will provide you and your family with one complimentary patient parking access card. One vehicle will be able to enter and leave the garage throughout the day at no charge. The access card is only valid for 15 days from the date of issuance. However, accommodations can be made for patients with extended stays. Please contact your
unit assistant for more information. Additional guest parking rates are: Valet: $3 with disabled parking placard
Garage: $3 with disabled parking placard $11 for 0–7 hours $15 for 7–24 hours
$15 for 0–7 hours $20 for 7–24 hours
Validation is available in the first-floor lobby and in the 10th floor Sky Lobby. If you have any questions about the process or parking, please call the parking office at 312.238.8110. The parking office is located on the 5th floor.
Your Patient Experience 24
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