Guest Engagement Scores Q1 & Q2
FULFILLMENT OF SPECIFIED PREFERENCES 93.81
OVERALL STAY EXPERIENCE: 94.39 TARGET: 92.30
LIKELIHOOD TO RECOMMEND 9.31
TARGET: 9.12
TARGET: 86.00
PROBLEM FREE
PROBLEM HANDLING
SERVICE ATTENTIVENESS 94.00 TARGET: 89.00
76.25
74.80
TARGET: 73.00
TARGET: 72.30
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