For financial adviser use only. Not approved for use with customers.

We’re there when it counts

At Aviva, we’re here to help our customers defy uncertainty. It’s whywe exist. And it’s alsowhy paying claims is one of themost important things we do.

We’re proud of howwe’ve been there for over 25,000 customers and their families in 2017, paying out over £900m in individual protection claims, withmore than 97%of claims accepted. What’smore, many of these customers also had access to additional services such as Aviva’s rehabilitation casemanagement, SecondOpinion by Best Doctors® and Counselling and Carer support byWorkplace options.

Outstanding service! From the first contact, everything was explained fully. The claimwas settled efficiently for which we are very grateful. You made everything very easy for us during an emotional time. Thank you . Zoe from Bristol

Aviva. Defying uncertainty by being therewhen it counts.

For more information visit the protection claims pages on or speak to your usual Aviva contact.

Best Doctors and the star-in-cross logo are trademarks of Best Doctors, Inc., in the United States and in other countries. Used with permission. All rights reserved © 2018 Best Doctors.

Aviva Life Services UK Limited. Registered in England No 2403746. Aviva, Wellington Row, York, YO90 1WR. Authorised and regulated by the Financial Conduct Authority. Firm Reference Number 145452.

PT15862 07/2018 © Aviva plc

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