LIZ FOSSLIEN & MOLLIE WEST DUFFY’S ‘NO HARD FEELINGS’ A Guide to Accepting Emotions in the Workplace The Arccos Sensor comes with a companion app that contains yardage and layout data for over 40,000 courses, so you’ll know exactly how far you have to the pin without counting off steps from the nearest yard marker. The more you use it, the more data you’ll have to improve your game and lower your scores. There’s not a golfer in the world who wouldn’t want that. ANALYTICS TO IMPROVE YOUR GOLF GAME When you watch a PGA tournament, you see countless shots of the pros conversing with their caddies. Every weekend golfer wishes they could rely on the advice of such a trusted confidant, but that’s just not realistic. However, there is a product on the market that allows you to gain the insights a caddie would provide. These insights come from the Arccos Caddie Smart Sensor, winner of Golf Digest’s Best Game Analyzer award for three consecutive years. The sensors, which are approved by the USGA Rules of Golf, are placed in the grips of each of your clubs. As you use them, they gather information about your shot performance to recommend the precisely correct club for every situation. The sensors are so lightweight that you won’t have to worry about them affecting your swing. Arccos Caddie Smart Sensors
In the past few years, Fast Company has given world- renowned brands the honor of “The World’s Most Innovative Company.” Nobody is surprised to see names like Amazon, Apple, and Buzzfeed topping the list. This year, however, the magazine decided to honor a company that most Americans have never heard of: Meituan-Dianping. What’s behind the surprise selection? An emerging tech giant poised to revolutionize the way people find services online. Fast Company describes Meituan-Dianping as “a Chinese company that aspires to be the Amazon of services.” In America, we are used to dealing with specialized service providers online. We use one app for finding airfare, another for booking hotels, and so on. Companies like Uber and Airbnb are even beginning to expand their services into secondary sectors, but we still have nothing like Meituan- Dianping. Think of them as a massive network connecting consumers and local businesses. The technical term for this type of service is transactional super app, and Meituan- Dianping is one on a grand scale. They generated more than $33 billion dollars in transactions in the first half of 2018 alone. Meituan-Dianping’s bread and butter, ironically, is food delivery. But they also offer a suite of what they call “low- frequency offerings,” such as massages, haircuts, movie tickets, and hotel bookings. The idea is that as users come to rely on Meituan-Dianping for food delivery, they are more likely to use them when in need of other services, as well. Eventually, the idea is that a user will be able to book almost any service they can think of on the platform, hence the Amazon comparison. Of course, providing a robust suite of services provides the company with a truckload of data to help optimize their platform for efficiency and user satisfaction. This data also helps businesses learn about their customers, creating a mutually beneficial relationship with the platform. Provided that the company can keep users ordering and businesses from choosing competitors, Meituan-Dianping could scale to unfathomable heights. A Chinese Tech Giant Revolutionizing Service Platforms HAVE YOU HEARD OF MEITUAN-DIANPING?
We’ve all heard the clichés that tell us business isn’t personal. What a load of junk! We spend roughly half of our waking lives at work, so how could it not be personal and emotional? For far too long, we’ve sought to minimize the impact of our personal perspectives in the workplace, pretending we can operate like autonomous robots. The new book from Liz Fosslien and Mollie West Duffy, “No Hard Feelings: The Secret Power of Embracing Emotions at Work,” puts the sword to this outdated principle once and for all.
From their experience in the workplace, the authors have learned this: “Treating on-the-job feelings as enemies that need to be wrangled into submission” is a fool’s errand. Our lives, they note, are more entwined with our careers than ever before. It’s only natural, then, that we’d feel strongly and passionately about our work. The question isn’t whether or not we should have emotions at work; it’s how can we effectively channel them into productive communication and meaningful collaboration. To help answer that question, Duffy and Fosslien take readers through seven “new rules of emotion at work” and how they relate to topics like health, motivation, culture, leadership, and more. After reading “No Hard Feelings,” you’ll realize that when harnessed correctly, taking business personally can be a very good thing indeed.
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