Associate Newsletter Jan 20 proof1 -FINAL

Associate Insights JANUARY 2020





The dawning of a new decade brings a milestone year for Transportation Insight - and a cause for celebration!


Founded with the vision of helping shippers manage their supply chains, Transportation Insight became a pioneer in Enterprise Logistics with its official incorporation in May 2000.



Twenty years later, the company is a market leader and the flagship of a $3.2 billion organization serving more than 7,000 clients.


To mark the 20-year milestone, Marketing and Organizational Development are planning events throughout the year, including a Founders Day celebration in May. Be on the lookout for opportunities to participate - team competitions, individual spotlights and other fun activities to celebrate 20 years of Transportation Insight! We're also producing videos to celebrate the associates who have been integral to our organization over the past two decades. Follow us on LinkedIn and Facebook for special 20th anniversary video clips beginning in January.



Transportation Insight • Total Insight • United Sourcing Alliance



“In the New Year, I plan to have better financial stability, and complete a more in-depth budget.” - Colby Johnson

“My New Year’s resolution is to eat healthier in 2020.” - Karen Noel

“My 2020 goals are: Be grateful every day. Enjoy my family to the fullest – particularly on challenging days, when the commotion of everyday life seems to take control of our actions. Read a minimum of one book per month, and run 30 miles weekly.” - Haydee Trejo



Transportation Insight celebrated Holiday Cheer Day throughout the organization in an effort to boost seasonal spirit and support Samaritan’s Feet.

Did you see your colleagues #SingingForShoes?

Follow the link HERE to the Transportation Insight Facebook page for a review of our greatest hits.

For information about how you can support Samaritan’s Feet, please visit our charitable partners on the web: https://www. . If you haven’t read or received a copy of "Sole Purpose," the inspiring story of Samaritan’s Feet Founder Manny Ohonme, please see Peter Rhyne in Marketing or Wendi Gonzalez, Chair of ServiceInAction.

#SingingForShoes video participants who won Amazon Gift Cards:

Sandy Lail Helen Costner Rachel Matthews Jessica Ingle JD Moore

Scott Deffke Sandy Mathewson Haley Huffman Kayla Bright Walter Pinkston


Associates from Transportation Insight’s Hickory Corporate Campus supported Salvation Army during its annual Red Kettle Campaign. Thank you to all volunteers who donated their time to ring the bell in support of this worthy organization during the holiday season.

TRANSPORTATION INSIGHT BLOG: INDUSTRY TRENDS, NEWSMAKERS AND THOUGHT LEADERSHIP Have you subscribed to the Transportation Insight blog? Subscribers receive updates every time our Subject Matter Experts share their unique perspective and expertise with the marketplace. This offers timely insight from our thought leaders, and it empowers you to leverage LinkedIn and other social media to promote Transportation Insight’s position as an industry leader – and hone your own brand voice! • Transportation Management in 2020: 5 Trends to Watch – Rick Brumett • Parcel Agreements: Reading Between the Lines – Todd Benge • 5 Red Flags for Retailers Racing Amazon – Robyn Meyer • 7 Pitfalls Imperil Indirect Spend Management – Gene Smith To subscribe, visit the TI Blog and look for “Subscribe to the Blog” at the right of the page. Enter your email address, and you’ll get a notice every time a new blog posts. Some of the most recent blogs:

SALVATION ARMY ADOPT-A-FAMILY Transportation Insight’s Omaha Operating Center supported the Salvation Army’s Adopt-A-Family Christmas project. Coordinated by Enterprise Logistics Manager Ange Bates, the Omaha team bought, wrapped and delivered gifts to three families. Among them were a single mother with two children and two families with single mothers each raising three children.


TI Hickory is making a move to an environmentally friendly workplace!

Earlier this year, we conducted a pilot program on the use of a ceramic mug and followed with

a survey to “reduce and reuse." The results were over-the-top positive. In each of the breakroom cabinets, you will find coffee mugs for you to

CONGRATULATIONS TO THE 2019 TI KICKBALL LUNCH LEAGUE CHAMPIONS! Pictured: front row, from left, Maria Cannavo (NTG), Josh Walker and Kevin Williams (NTG); and back row, from left, Michael Wray, Chase Heafner, Trever Hyatt (NTG), Sara Johnson, Matt Herner (NTG).

use. This mug is yours to keep and maintain. Soon the disposable Styrofoam cups disappear from the breakroom areas.


Transportation Insight welcomed Santa Claus to the Hickory campus Dec. 5. A fitting kick-off to the holiday season, he brought cheer to the Grandfather training room and Rushmore Cafè. TI families shared their Christmas wishes with the jolly gift-giver while enjoying crafts, cookies and hot chocolate.

Were you photographed with Santa? Find your photos online here.


Congratulations to Transportation Insight’s teams of canyon climbers who participated in the November Walker Tracker Team Challenge race to the rim of the Grand Canyon. Eleven teams met 100 percent of their goal to reach the summit. Another four teams reached 50 percent of their goal. Combined, 15 teams completed a total of 32,397,794 steps - or approximately 15,339.86 miles! Team “Dragonbone” finished in first with an outstanding 2,613,275 steps - or 1,237.35 miles. Five team members averaged 522,655 steps during the month. Team members included Timothy Lebermann, John Sooley, Zachary Kastelic and Adam Hosmann. As the first-place finishers, Dragonbone team members received a well-deserved Fitbit. Finishing second place, “Ain’t No River Wide Enough” achieved 4,740,820 steps for an average of 474,082 steps per member of the 10-person team. Team members included: Stephen Lee, Jacob Hawkins, Cindy Spicer, Grayson Carroll, Sherelle Abernathy, Meredith Gladden, Kevin Como, Joanne King, Michael McCracken and Spencer Voelkert. “The Jay Walkers” completed 3,621,250 steps during the month for an average of 362,125 steps per team member. The team included: Lutchia Johnson, Laura Stoddart, Toni Greenhill, Jen Goodman, Lindsay Turner, Jeremy Watts, Lauren Austin, Jessica Ingle, Derrick Smith and Glenda Childers. Other teams reaching 100 percent of their goal received a TI Dry Fit Shirt and include: Peak Performers, Mountain Tips, Nerds With Abandonment Issues, Star Crossed Voyagers, High Rollers, The Grand Canyoneers, Here For The Free Stuff and Rim 2 Rimmers.

Teams reaching 50 percent of their goal received a TI water bottle. Those teams include: The Quad Squad, Ain’t No Mountain High Enough, Steveless Wonder and Super Group Data Miners. Congratulations to all the participants who spent November getting in extra steps to realize the many benefits of a few minutes of daily exercise. Be on the lookout for more Walker Tracker challenges coming in 2020 from the TI Wellness Team!


Visit ADP to review your Benefit Forms and Summaries. Look for the link in the text box "Benefit Summaries and Forms" at the bottom of the page. New in 2020, Teladoc is now available for use by Transportation Insight Associates. This provides access to a doctor 24 hours, 7 days a week. Set up your account by web, phone or mobile app and you can talk to a doctor anytime, cost varies based on benefit plan. For more information visit www.teladoc. com or call 1-800-Teladoc.



LINK2020: Retail Supply Chain Conference Transportation Insight engages with the world’s largest retailers to highlight strategies that drive customer retention and enhance buying experience by facilitating expanded opportunity for choice within the final delivery of goods. Exhibiting at the Retail Industry Leaders Association annual conference Feb. 23-26 in Dallas, Transportation Insight’s Retail Supply Chain experts are scheduling booth engagements with clients and prospects.


Monday-Friday: 5:30 a.m. – 7 p.m. Saturday: 8 a.m. – noon.

HOLIDAYS New Year’s Day Memorial Day

Wednesday, January 1

Monday, May 25

Connect your clients and prospects with our SMEs during LINK2020. Reach out to Peter Rhyne .

Independence Day

Friday, July 3

Labor Day

Monday, September 7

Expect to see more messaging details around LINK2020 as Transportation Insight empowers retailers with the ability to protect profit while meeting demands for customer delivery choice in the 21st Century marketplace.

Thanksgiving Day Thursday, November 26 Day after Thanksgiving Friday, November 27 Christmas Eve Thursday, December 24 Christmas Day Friday, December 25



Shonda Johnson joined the Transportation Insight team as part of the TSG acquisition. She is an Audit Specialist working in Suwanee, GA, where she identifies and eliminates any customer billing discrepancies, makes collections, reconciles inaccurate payments, maintains data entry, and files claims for customers.

OPPORTUNITUTES FOR GROWTH Transportation Insight’s Associate Internal Career Page details numerous opportunities for growth throughout the organization’s North American locations.

“I enjoy being able to provide my customers with great customer service. Even if the outcome of any situation may not be the answer they were expecting, I want them to know I exhausted all measures,” she said. “I also enjoy working with my coworkers. I think we work well together and make our work environment less stressful when times are tense. We have a lot of positive energy, which always helps when others may be having a more tedious day.” Shonda oversees 32 accounts, and she prides herself in offering excellent customer service, working hard to provide her clients with the confidence of knowing they are in good hands. “My father taught me at a very young age that no matter what you do in life you always give 100 percent even if you fail at it the first time or make a mistake along the way,” Shonda said. “I feel I have implemented that aspect, not only in the workplace, but in everything I do in life.” Shonda is originally from Alabama, where her two older sisters and parents still reside. She has an 11-year-old daughter, Khloe, and a Siberian Husky named Bella. Shonda’s interests include reading, traveling, playing softball, hiking and camping.

For more information, please contact Chrissy Sherrill.


Have you visited our new Transportation Insight store?

You have a private online shopping site where you can select the items and sizes of your choice.

It’s fast! It’s simple! It’s fun!

An interesting fact about Shonda: she holds her high school’s record for the most 3-pointers made in one basketball game. Whether it’s basketball or audit

#1 Click here.

#2 Once there, click the link that looks like this:

specialization, you want Shonda on your team!


DANA FORD Accounts Receivable Specialist − Finance Dana and her middle school sweetheart have been together for 17 years and married for 12. Dana and her husband have two daughters, Alexa Grace, 12, and Chloe Rayne, 7. Dana enjoys the outdoors and riding four- wheelers and dirt bikes.

MATTHEW BAUM Client Solutions Director Matthew and his wife Carrie have two children, Brook, 3, and Brady, 1. Matthew was born and raised outside Baltimore, MD, attended Fallston High and graduated from University of North Florida. Matthew earned a BBA with a dual major in Marketing and Management while playing for the club rugby team. Matthew enjoys tennis, golf, softball, bowling, fly fishing and his Harley. Matthew was a competitive dancer in high school, and he is a long-time Baltimore Ravens and Orioles fan.

STEVEN NAGY Systems Administrator − Infrastructure

LORI DUNNING Staff Accountant - Finance Lori arrived in Charlotte in 1989 along with Hurricane Hugo, but other than that little storm she loves North Carolina. Lori loves the weather and is one of those Yankees who moved here and forgot to shut the gate − her entire immediate family moved south, too! Lori has a sweet fur baby named Kitra (Artic backwards since she’s a Husky). Lori likes hiking (especially to waterfalls), running, competing in obstacle course runs, playing in the water, traveling, working out, and attending concerts and live music. Lori has a passion for community and church events and helping others.

Steven Nagy is a Michigan native and U.S. Navy Veteran. He grew up just south of Detroit but had the opportunity to travel around the world while in the military. After he separated from the Navy, he moved to northern Virginia where he met his wife Amanda. They moved to North Carolina in 2018 searching for a simpler life (with less traffic) in Hickory with their two dogs. In his free time, Steven enjoys playing video games, following current events and spending time with friends and family.

CAROLINE CARDWELL Processing Assistant Keyer – Processing Services Caroline recently moved back to the Hickory area, where she is happy being close to family. Caroline attended Western Carolina University and graduated with a bachelor’s degree in business administration and law. Caroline is also a certified makeup artist. In 2014 she marched in the Macy’s Thanksgiving Day parade with the WCU marching band – it was the experience of a lifetime!

JR BISHER Client Solutions Director JR and his wife Sarah have two children, Claire and Lucy. JR attended Ohio University where he received a bachelor’s degree in political science. JR enjoys spending time outside with his wife and daughters, playing music and playing golf.

WELCOME FREIGHTPROS! Transportation Insight announced the acquisition of FreightPros on Dec. 4. With the addition of this new LTL brokerage, our organization welcomes a great group of associates to the TI Team, including FreightPros Founder Chris Clever, who moves into the role of Transportation Insight Vice President of LTL Solutions.

New Transportation Insight associates joining our organization with the addition of FreightPros include: Maranda Agar, Solutions Specialist Clayton Bibb, Inbound Sales Executive Andrew Bond, Manager of Truckload Operations Jairus Cole, Solutions Specialist Jill Damron, Manager of Freight Operations Emilio Dominguez, Billing Manager Dylan Essary, Inbound Sales Executive Gareth Fancher, Inbound Sales Executive Mayra Giron, Sr. Solutions Specialist Samuel Gonzales, Account Coordinator Josh Highlander, Solutions Specialist Stuart Landers, Truckload Solutions Specialist Kory Lonberger, SMB Sales Executive Christina McNeill, Sr. Director of Operations Chad Minsky, SMB Sales Executive Brooke Moore, Enterprise Account Coordinator Amber Parsons, Executive Assistant Ashley Phillips, Director of Account Management Neil Rubenstein, Director of Sales Quinn Thompson, Solutions Specialist Ryan Vissotzky, Inbound Sales Executive Jordan Wright, Sr. Solutions Specialist Lee Yang, Sr. Account Management Coordinator Eric Zapata, Sr. Inbound Sales Executive

CHENGYEE LOR Pricing Analyst – LTL Pricing Chengyee Lor is a Hmong American. Chengyee graduated from University of North Carolina-Asheville with a bachelor’s degree in applied mathematics and a minor in chemistry. Chengyee enjoys cooking and spending time with family. One unique thing about Chengyee: his only trip outside the U.S. took him to France to perform with his high school marching band.

Chris Clever VP of LTL Solutions


21 years 16 years 14 years 13 years 13 years 12 years 12 years 11 years 8 years 8 years 8 years 8 years 8 years 8 years 7 years 6 years 6 years 6 years 5 years 5 years 5 years

Jeremy C. Ku Jere Warmack Stacie Boydston Robert Williams Jr. Glenn Donoghue Matthew Novotny Chelsea Perkins Preston Lewis Jodi Simmons Marcus Miller Aaron Loney Kayla King

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Ella A. Lint Daniel Van Stedum Douglas Stuns Krista Delafuente John Miller Joyce L. Lebeau Laura K. Easley Bryan C. McDermott Michael D. Willard D. Paul Thompson Valerie C. Schurman Cheryl J. Center Michael Wray Nicki Lynn Cheryl Kirby Keith M. Stamey Timothy W. Morris Nathan K. Duysen Aaron W. Loney Mark Wyrosdick Tanisha Wright Amanda Bumgarner Eric Stuch John A. Stout Lisa B. McRorie

Cody Clark

Garrett Fraker Tanner Kirby Carrie Sparks John Anderson Nana Manteaw

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Tammy Rice

Thomas Stovall

Mark Lewis

01/21 Christopher DiBernardi 01/22

Published monthly, Transportation Insight’s Associate Insights is designed to promote a greater sense of community among all associates by providing updates on our people, our departments and our company.

310 Main Avenue Way SE | Hickory, North Carolina 28602 | 877.226.9950 |

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