At High Prairie, we believe that luxury outdoor living should be as effortless as it is beautiful. That’s why we offer a proactive warranty program designed to provide you with complete peace of mind. From our easy warranty claims process to our exclusive Lawncierge service, we ensure that your investment remains in peak condition long after installation. LAWNCIERGE: PROACTIVE CARE FOR YOUR OUTDOOR INVESTMENT Your Peace-of-Mind Warranty Program Unlike traditional warranty programs that wait for problems to occur, we take a proactive approach with our exclusive Lawncierge service: Install Clients: We automatically schedule two Lawncierge Visits after your project’s completion—one at approximately one month and another at one year. These visits allow our team to assess the health of your landscape and address any early signs of concern before they become larger issues. Fine Gardening Clients: If you’re part of our Fine Gardening program, rest assured that your outdoor space is receiving weekly expert attention. Our team performs detailed checks to optimize plant health, irrigation, and overall landscape performance—keeping everything pristine and flourishing. Your account manager is monitoring and scoring your property every month for proactive feedback to crews. EASY WARRANTY CLAIMS Should an issue arise, we’ve made the warranty process simple and hassle-free. Instead of waiting for problems to escalate, you can quickly submit a Warranty Claim using our dedicated online form. Once submitted, our team will promptly review your request and initiate the necessary steps to resolve the issue—getting your space back to perfection as soon as possible.
Warranty Claim Form
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