pbwnews April 2020

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www.petbusinessworld.co.uk

Volume 22 Issue 4

April 2020

At your service!

MEANWHILE, IN OTHER NEWS… Something’s cooking… From kitchen table to global success, Lily’s Kitchen acquired by pet food giant. Page 3 Coronavirus special report All the updates on the pandemic including new guidelines for pet businesses, how retailers are cop- ing, show and event update, and the wholesaler threatened with closure by police. Pages 4-14 Burgess backs bunnies Pet care company launches online rabbit welfare community – will you join the gang? Page 18 Bird business flying high Bucking the trend of virus-based bad news, company invests in major factory expansion. Page 30 We can get through this! Aquatics trade round-up including a rallying call from a specialist retailer. Page 38-39 Legacy for the future How one retailer used a family bequest to help fulfil her lifelong dream. Page 32-34 Win a bit of lockdown luxury While away your evening at home with our wordsearch – and win a treats hamper. Page 42 Behind the counter Find out how Newshound, our retailer of 30 years standing, is coping with life under the covid- 19 regime. Page 43

RETAILERS PRAISED FOR PROVIDING ‘A VITAL LIFELINE’ KEEP SMILING THROUGH: Staff at the PetPlace Abergele store in Wales show how it’s done

get through this national crisis together…So whether you’re working in a shop, large or small, or in a distribution centre or supply chain supporting retailers operating online, I would like to convey my heartfelt and personal thanks for everything that you are doing to support our joint nation- al effort. “Each and every one of you is making a valuable contribution to the economy and the commu- nities you serve, keeping our supply chains up and running to contribute to the UK’s efforts to defeat coronavirus.” In his letter, the Secretary of State says he is encouraged by the way the sector has responded and is confident… continued on page 4 >>

SHOP AND distribution workers are making a valuable contribu- tion to the economy and the communities they serve, keep- ing the supply chains up and running to contribute to the UK’s efforts to defeat coronavirus. This was the gist of a letter to the UK’s retailers and wholesalers – including the pet industry, which has been desig- nated an essential service – from Alok Sharma, Secretary of State for Business, Energy & Industrial Strategy. “I know that these are challenging and uncertain times, in particular for retail businesses and staff across the country,” he writes. “I want to pay tribute to all of

you who continue to work tirelessly in the retail sector to ensure that the public can continue to access the goods they need in these challenging times. “The retail sector is a vital life- line for those self-isolating and for all of us in adhering to the Government’s social distancing guidelines. A REAL DIFFERENCE “The goods that you supply make a real difference to our ability to

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