Information Technology Tip
By: Orange County Information Technology Department
KnowBe4 is a cybersecurity awareness training platform available for Orange County employees. One of the key features is its ability to simulate phishing attacks and offer preventative solutions to avoid being phished. Users are also given questions to test their skills on how to respond in certain situations like email and through social media. An additional feature of this program is the ability to report any suspicious email a County employee receives by hitting the “ Report Phishing ” button located in the Outlook home options. After you hit this button, the reported email will be removed from the Inbox and Information Technology (IT) will be notified. From there, the email will be looked at in depth and scanned for any malicious code or
programs that could be embedded within the email. IT will then make the determination on whether the reported email was authentic or not. Once this process is completed, employee who reported the suspected phishing email, IT will be updated with a conclusion. To test the skills of County employees, this program will occasionally send out “ fake ” phishing attempts to try and trick the user into opening a link on an inauthentic email. If the user falls for the faked attempt, they will be automatically enrolled in remedial cybersecurity training. KnowBe4 provides a wide variety of cyber security and internet safety training for all enrolled users. The IT department is continuously working on training to educate employees and keep the community safe. Whether on the job and working or checking personal email at home, cybercriminals are omnipresent. They have one goal: To steal as much of your data with as little effort as possible. Phishing attacks are a perfect median for these kinds of crooks, as they are both low maintenance and effective.
KnowBe4 training empowers Orange County employees to feel confident in their ability to recognize attempted phishing emails. Best rule of thumb: when in doubt, throw it out!
Do you have team members that exemplify the J.U.I.C.E. mentality and are going above and beyond? Remember you can nominate them! Submissions are open and we will be doing a quarterly drawing to choose a winner for that
quarter. They will receive a fun jackpot prize! Visit the JUICE Employee Recognition Form, or simply use the QR code to recognize another employee.
Page 12 | May, 2023
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