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Meeting the diverse needs of people professionals in HR, L&D and OD, students, self-employed consultants and SMEs through Special Interest Groups. Come along to one of our next events in Manchester, learn from the best about the hot topics in HR, L&D and OD. Gain new perspectives, share your insights, network with like-minded people. Raise your profile by getting your name and work 'out there' (you never know who might be in the room!. Our interactive and chronological events list enables you to plan ahead by scanning all events with one-click access to our bookings platform. Event summaries provide you with an overview of all events, for when your pressed for time and want a quick read. Our one-pagers provide you with detailed event descriptions and speaker profiles. We'll be adding many more events to this flip book . Bookmark this resource for easy access from your mobile, tablet, laptop and desktop. CIPD Manchester Branch manchester@cipdbranch.co.uk #cipdMCR

DELIVERING ON OUR PROMISE TO THE PEOPLE PROFESSION How we’re investing in the professionals who know what works for people, organisations and communities

Annual Report and Accounts

Year ended 30 June 2025

TRUSTEES’ REPORT | Highlights of our year

Contents Trustees’ report 4 8

Independent auditor’s report

Foreword

About us

Championing the people profession

Strengthening organisations through their people teams Our key results this year Why our results matter

Building communities, economies and societies

Growing the CIPD sustainably

Where we work

8 8 9

Our purpose Our promise

Our key results this year Why our results matter We’ve listened to our members

Finding new ways to uphold our enduring purpose

Our key results this year Our wider responsibilities

Protecting our environment Securing good governance

Financial statements

38 Mitigating our risks 47 Managing our finances 48

How we’re delivering on our promises

How we’ve worked with organisations 18

How we’ve shaped policy and practice globally How we’ve influenced UK public

What next for our members?

policy and practice 25 How we’re influencing the future of work 26 Harnessing the power of the people profession 28

“The CIPD represents our profession at the highest levels. It brings our collective voice to government, champions professional standards and plays a central role in shaping the future of work.”

“Membership has significantly enhanced my professional development and credibility. It has opened doors for career advancement, allowing me to stay updated with the latest industry trends and best practices. The ongoing support from the CIPD has been instrumental in my growth as an HR professional.” Hassan Trad , Head of Talent Management, Finance House

“Our collaboration with the CIPD has been instrumental in shaping a more strategic, future- focused HR function. We have worked together to build our People Profession Standards Framework and extend Group Affiliate Subscription to our entire team. Supported by a strong base of CIPD members, we’re driving professionalisation, building capability, and embedding consistent people practices that underpin our broader organisational vision.” Ciaran Masterson , Director of Human Resources, Iarnród Éireann (Irish Rail)

Garin Rouch , Director, Distinction Consulting

CIPD Annual Report and Accounts 2024/25

TRUSTEES’ REPORT | Foreword

Foreword Reflections from our president, board chair and chief executive

Another year, tougher challenges Championing better work and working lives is a balancing act at the best of times. The people profession, more than any other, forges the connection

Change and growth through inclusion

Our profession also finds itself facing questions about the direction of equality, diversity and inclusion (EDI) initiatives. As a principles-led, evidence- based, outcomes-driven profession, we understand how good work boosts employee participation and drives economic growth. At the same time, we are only too aware that our role touches everyone, sometimes at the most difficult points in their lives. Inclusion isn’t just a moral imperative. It underpins effective people management, performance and business transformation practices. This is evident in our recent report, Resetting EDI and reaffirming inclusion, which shows how inclusion of different viewpoints, informed by different backgrounds and experiences, leads to better outcomes for people, employers and business. Our members who volunteer with the CIPD Trust, working with people facing the biggest barriers to good work, confirm this. They

between people, organisations and economies. Our purpose is to help align the interests of all three and do so in a way that means people, businesses and communities can thrive. Our profession is sustaining this purpose through challenging times. Geopolitical events are more tense and complex. Environmental concerns are heightened. Technological developments are accelerating. Economic conditions are tougher. Organisations are challenged. People want change. Our profession navigates the resulting pressures every day. Lower business confidence perpetuates the pressure on recruitment, retention and reskilling. Artificial intelligence (AI) is changing how we define and address skills gaps. The people profession is more strategically relevant than ever. Our ambition is needed across our organisations as we reframe everything from talent strategies to wellbeing initiatives. Our expertise is needed by colleagues at every level, from our chief executives to our team managers. Our collective experiences and insights are needed by employers and governments as they collaborate to secure growth for our employees, our communities and our economies.

consistently report the positive changes they make in their own organisations because of their greater awareness and understanding.

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CIPD Annual Report and Accounts 2024/25

TRUSTEES’ REPORT | Foreword

Real change takes investment

Challenging times affirm the vital contribution our profession makes – politically, strategically and tactically. We have to focus on how to boost skills, productivity and innovation in our organisations. We know that including all employees boosts performance and improves working lives. We take the lead in engaging people and supporting their wellbeing. And, collectively, we have to help governments shape employment policy that works. As an employer, we’ve undertaken our own transformation, restructuring to strengthen and sustain our impact. Our customer-first mindset provided focus for the change. We’ve sought the insights of our members to inform every aspect of our work. We collaborate across the CIPD and with our partners. Together, we’re delivering what our members need more responsively, rapidly and creatively. Investing in our profession – as its voice, standard and partner This year, our global community of members has grown to 165,000. We’ve consulted with them more comprehensively than ever before, combining their insights with the expertise of our team to influence practices and policy. We’ve done this across the UK and Ireland, which are facing the biggest changes to employment law in a generation. Internationally, we’ve helped public bodies boost their workforce skills, promote fairness and agility in their labour markets, and increase national employment. We’ve supported many more employers in their determination to build the capability, confidence and credibility of their HR functions. We’re especially proud that over 4,000 people professionals and managers are already using our new Group Affiliate Subscription to access our world-class knowledge and learning, resolving their day-to-day work issues and progressing their careers. We’ve done more to raise the profile and credibility of our members. We’ve assessed and upgraded over 3,000 of them to recognise their expertise and impact at Chartered Member and Chartered Fellow level. Our new digital badges will help all our members showcase their professional status and demonstrate their ongoing commitment to delivering for their organisations at the highest standards.

We’ve made our support more agile. Our ‘Focus on’ series offers all our resources around members’ key topics in one place. Our own AI tool, CIPD Buddy, helps our members rapidly access reliable information when they need it. Over 8,000 listeners tune in to our podcast, the HR People Pod, every fortnight. We’re doing more to understand what our members need at each stage in their career journey. Our new courses include the highly popular AI for Human Resources. We’ve added more bitesize learning and created a Career Support Toolkit. Members have logged over

“Real change takes effort. This year, we’ve invested in doing more – and doing things differently – to champion our profession, strengthen organisations, support individuals and nurture our communities.”

10,000 reflections on our CPD Records Tool. We’ve doubled the number of apprentices undertaking their end point assessment with us. And we’ve made it easier for members to connect through our mentoring programme. We’ve been recognised this year by Memcom, the network for the not-for- profit membership sector, with awards for our influential CIPD podcast, our commitment to environmental sustainability, and our work to improve workplace support for women’s and reproductive health. Even more important to us is our members’ feedback that we’re listening to them and delivering what they need. We are committed, more than ever, to affirming the position and influence of our profession at a time when it’s needed most.

The Rt Hon Chloe Smith President

Valerie Hughes-D’Aeth Chair of the Board

Peter Cheese Chief Executive

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CIPD Annual Report and Accounts 2024/25

TRUSTEES’ REPORT | About us

About us

We are the professional body for the experts in people, work and change

Where we work

Asia Pacific 1,876 members

United Kingdom 144,577 members 2.13m web visitors

Total worldwide membership 165k 38k Student Members 45k Learners 3.1m Web visitors*

0.25m web visitors

Rest of the world 3,866 members 0.37m web visitors

Ireland 5,377 members

Middle East 8,954 members 0.17m web visitors

0.12m web visitors

Our purpose Championing better work and working lives

Our promise We are the voice, the standard and the partner for the people profession To fulfil our purpose, we need champions for better work and working lives. Our societies need experts in people, work and change. Organisations and their people need professionals they can trust to take a principles-led,

*Total users across all CIPD websites, excluding People

to our purpose because we know organisations thrive when their people thrive. We’re working for a world where the barriers to work are removed, where workplaces are inclusive and fair, and where people can improve their skills, raise their confidence and reach their potential. We pursue our purpose because we know this creates value and growth for people, business, communities and economies.

We set the standard for effective people practice. We help our profession and employers build future-fit workplaces where people and teams can thrive and perform at their best.

evidence-based, outcomes-driven approach. And people professionals need a partner, a standard and a voice. We use our voice to champion the people profession and demonstrate how people remain at the heart of business success. We influence the issues, policies and practices that matter across our workplaces.

Management and the CIPD Trust, from 1 July 2024 to 30 June 2025.

This has been our purpose since we were founded, in 1913, by a group of people responsible for the wellbeing of factory workers.

We partner with people professionals throughout

their careers, giving them the expertise, evidence, resources and connections to make a difference in their organisations and communities.

Work has changed beyond all recognition since then. We stay true

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CIPD Annual Report and Accounts 2024/25

TRUSTEES’ REPORT | Championing the people profession

Championing the people profession We partner with people professionals throughout their careers, strengthen their day-to-day performance, and recognise their impact

Our key results this year

164.7k

162.2k

Total members

160.3k

160

140

Chartered Members, Fellows and Companions

120

100

Associate Members

74.8k

73.4k

76.1k

Foundation Members

43.8k

43.6k

43k

35.7k

37.9k

38k

6.9k

Student Members

2022/232

023/24

2024/25

Nearly 3,000 Affiliates and Academics are also part of our community.

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CIPD Annual Report and Accounts 2024/25

TRUSTEES’ REPORT | Championing the people profession

Why our results matter

• Our members’ feedback is helping us understand how we can be an even better career partner, offering the right support at key stages in their learning and progression.

We’re pleased to report a steady growth in our global community of members – more people professionals championing better work and working lives for individuals and for businesses. We also want people professionals to have the credibility that comes with CIPD membership and the status they deserve. That’s why we’ve introduced digital badging and an initiative that has seen us upgrade more than 3,000 people professionals to the membership level that recognises their expertise and impact. At the same time, we’re making it easier than ever for people professionals to build their expertise, progress their careers, and deliver stronger business performance. By June 2025, 17 organisations across the world had already signed up for our new Group Affiliate Subscription, giving over 4,000 people professionals across their HR teams access to our world-class knowledge and learning. We know people professionals have the skills and knowledge to make a difference in their organisations, and the collective voice to influence policy- makers and governments across their societies. This year our members, compared with non-members, reported a bigger remit for their HR function, an increase in the reputation of their teams, more recognition for their collaborative approach, and greater acknowledgement of their impact on their organisations.

How we’re delivering on our promises At the start of the year, we asked our members to expect more from us: more mentoring opportunities, more support with continuing professional development, more connections across our networks, more consultation to steer our voice and priorities, more timely commentary and advice, and more dedicated support from our experts.

Raising our members’ profiles

“It’s an honour to receive this acknowledgement and to be on the list with so many people I love and admire. No leader exists in isolation, and I am lucky to have a skilled, supportive ‘village’ including the CIPD.” Raffaela Goodby , Chief People Officer at Birmingham Women’s and Children’s NHS Foundation Trust and one of our 2025 HR30

We’re doing more to champion our profession with employers and policy-makers:

• Throughout the year, we’ve involved our members extensively in our responses to the UK Government’s new Employment Rights Bill and equality legislation changes. • Discover how we’re influencing public policy • We’ve just launched digital badges and certificates, making it easier for our members to showcase their status and commitment to ongoing learning. Learn more about our digital credentials

Learn more about the recognition of the HR function in organisations

We’ve listened to our members As our membership has grown, so has our determination to listen to our members, understand their experiences and needs, and use what we learn to improve our services. We have done this through our focus groups, insight hub and surveys, and our annual survey, which generated over 6,000 responses.

• We’ve added to our global and regional awards with our CIPD HR30 list, celebrating people professionals across the world who have made a standout impact on their organisations and our profession. Meet the 2025 HR30 list

Providing practical resources and support

The messages we’ve heard are helping us refine the ways we support our members:

We’re doing more to support the day-to-day performance of people professionals:

• Two-thirds of members agree that we’re a leading voice in the world of work, up from 55% last year. But we know we can do more to make sure that the role of HR is clearly understood. • Developing talent, managing change and navigating AI are still our members’ most challenging issues. This year, they asked for more support with addressing skills gaps, building future capability and managing change. Their call for support with AI is louder than ever. • Our members want to stay up to date with industry trends and practices, and they value our website resources, learning courses, People Management magazine and web content. This year, they asked for more practical guidance, especially on the cost-of-living crisis, restructuring, dealing with industrial action and strikes, navigating AI, supporting employee wellbeing, and building inclusive and diverse workplaces.

• We’re sharing up-to-the-minute information on the UK Government’s changes in employment and equality legislation, reinforcing and championing our members’ role in successful implementation. Stay up to date on the UK Government’s Make Work Pay plan • Our ‘Focus on’ webpages, covering everything from AI to workplace skills and productivity, present all our resources on our members’ key topics in one place. Explore our Focus on series • We’ve focused significant attention on AI this year, helping our members stay ahead with everything from policy briefings, podcasts and factsheets to our AI in the workplace quiz. Stay ahead on the impact of AI

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CIPD Annual Report and Accounts 2024/25

TRUSTEES’ REPORT | Championing the people profession

• We’ve created our own AI tool, CIPD Buddy, to help our members get quick access to reliable information via our website. Piloted by over 5,000 members, 85% say they’re finding it useful. Try CIPD Buddy • Our fortnightly podcast, HR People Pod, is attracting over 8,000 listeners to each episode. Tune in to HR People Pod • We’ve boosted our members’ know-how by adding practical, interactive resources to our most popular online guides on change management and performance management. Explore our change management guide • We’ve launched live chat on our website, making it quicker and easier to get in touch with us.

Progressing learning and careers • We’re doing more to be the partner our members need, at every stage of their career journey: • Our members agree that the people profession offers good earning potential and career prospects. They express greater confidence than non- members in developing their expertise and experience to achieve their career goals. Learn more about perceptions of career and development opportunities in HR • We’ve supported over 3,000 members to upgrade to Chartered and Fellow levels. • 30,000 people professionals and managers are actively using our Learning Hub. • We’ve added nine new courses this year, including the popular AI for Human Resources. Learn about AI for Human Resources • Our CIPD Career Support Toolkit now includes a series of bitesize courses, covering everything from CV keywords to working with recruiters.w Explore the CIPD Career Support Toolkit • Our CPD Records Tool has taken off, with members capturing 10,000 learning reflections. • Our new student hub brings together study advice and a breakdown of useful resources by module. • We’ve doubled the number of apprentices going through their end point assessment with us. • We’ve recognised over 800 new members through our Experience Assessment membership route. Our streamlined process can now be completed within four months. • We’ve approved seven new programme providers and nine new study centres around the world. What next for our members? The bigger our membership, the stronger the voice of our profession. We’re gearing up by modernising our membership systems. We’re tailoring our learning, development and CPD support around common career paths. And we’re encouraging our members to use our new digital credentials to showcase their professional status. These are critical times for our profession. Having the confidence, credibility and capability to impact our people and organisations, navigate effective change, and build responsible, sustainable businesses has never been more important. We want to further encourage the use of all our resources and learning programmes to contribute to elevate skills and capabilities across the profession.

“Thank you for the CIPD podcast – it’s the clearest and most interesting in

the space.” Hector Stanley , Product and

Connecting and networking

Operations Manager, Monzo Bank [role, org, photo TBC]

We’re doing more to help our members network, connect and learn from each other:

“I have been able to access such a wide range of resources to support my qualification and everyday work.” Chloe Maskell , HR and Office Coordinator, Nicolaudie UK

• Our online CIPD Community now has over 12,000 of our members learning from each other through its forums. • We’ve refreshed our member-to-member mentoring programme – our new online platform is connecting and resourcing over 1,000 people professionals. Find out more or sign up to our mentoring programme • Our Annual Conference and Exhibition in November, our Festival of Work in June, our many national and regional conferences and branch events, and our online Student Conference in March continue to bring the latest insights and trends to people professionals and their organisations – and our delegate numbers continue to grow. • Our members celebrate and share their achievements at our main People Management awards, and our CIPD regional awards and events. “The Festival of Work was a transformative experience that connected me with fresh perspectives, visionary leaders, and fellow thinkers passionate about reshaping the future of work.”

Bridget Yellow-Duke , business administration doctorate student, Teesside University

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CIPD Annual Report and Accounts 2024/25

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