The Waterside Holiday Group Letting Service Terms & Conditions
2026 Letting Service Agreement Please complete both sides of this form and return either in person to your park reception, by post to Holiday Lettings, Tregoad Holiday Park, St Martin, Looe, PL13 1PB, by email to tregoadlettings@watersideholidays.co.uk or complete digitally and send via email. A digital copy of this form can be requested from park reception or by emailing: tregoadlettings@watersideholidays.co.uk
The small but important print!
• To carry out or authorise any maintenance, repairs and specialised cleaning required. • Ensure that a payment method is set up for site fees and rates. Insurance must be paid before any letting commences. • EV Chargers for guest use. Should you have fitted or decide to fit an EV charging point on your pitch that is available for guest use, you will be required to set the price per kWh to match the parks current tariff as per the Pod Point app. We will endeavour to ensure this is always at least 10 pence for kWh above the cost price of electricity. • To expect that wear and tear to your Holiday Home will happen and that accidents/damage may happen during periods of rental. As the Holiday Home Owner you are responsible for the costs arising as a result. Our Part • To carry out the marketing, administration and services detailed in the 2026 Letting Service brochure on your behalf. • Replace any letting inventory as detailed in the Letting Service brochure covered by the Free Inventory Top Up Scheme. • As our holidays can be cancelled up to 7 days prior to arrival for health reasons, redundancy and death with written proof, in such an event, we will endeavour to source another booking for your holiday home. Equally, guests have the option to upgrade and move prior to and on arrival. • We reserve the right to carry out all repairs and replacements (below the value of £150) to maintain the standards required and to charge all expenses for this to your Owner account. We will endeavour to contact you prior to work being carried out. • Within our inclusive prices a charge is made for Accommodation Preparation, Hot Tub cleaning if applicable, and Leisure Passes. These charges are retained by us so will be deducted from the total holiday cost less our commission. • In order to maximise bookings, we reserve the right to adjust holiday prices and to sell the accommodation for any duration up to and including 28 nights. • To optimise website booking conversion, it may be necessary to restrict the number of holiday home grades featured. In such cases, accommodation fully compliant with the grades on page 9 will be prioritised. • Your letting income will be paid into your Owner account at the end of the letting season upon completion of our letting accounts i.e. the deduction of all necessary holiday discounts, commission, Accommodation Preparation charges, Leisure Pass charges and any other costs incurred whilst letting out your Holiday Home. This payment will accompany a full breakdown of your lettings, charges and therefore income for the season. • Any outstanding charges on your account will be paid by the above income – this includes gas, electric and site fee billings. You can then request a payment of any remaining credit.
In the following terms & conditions: “We“, “Our” or “Us” means Tregoad Holiday Park acting as an agent on your behalf to let your Holiday Home. “Holiday Home Owner(s)“, “Owner(s)”, “You“ or “Your” means the person(s) named on the sublet agreement, “Holidaymaker(s)”, “Guest(s)” means person(s) hiring the “Holiday Home“ , including their guests. “Holiday Home“ means the Holiday Home identified on the Sublet Agreement. “Park“ means the holiday park where the “Holiday Home” is located. The Holiday Home Owner appoints the Park Owners as sole agent for the purpose of letting their Holiday Home for the dates & season detailed on this letting agreement, • All Holiday Homes must be of a modern design, clean and of smart appearance inside and out, and conform to the new grading criteria in our letting service brochure. • To carry out or instruct to carry out a full deep clean of the Holiday Home as per our specification prior to the start of the letting season. • As we are acting only as an agent to let out your Holiday Home, it is your responsibility to ensure that the Holiday Home is adequately insured against loss, damage and third party liability. Proof will be required. • Ensure that your Holiday Home is fully equipped and that the inventory is all matching in white or cream and meets the criteria detailed on page 10. • Ensure your holiday home meets all legal requirements e.g. contains Crib 5 mattresses, in date fire extinguisher, fire blanket, smoke alarm, CO2 alarms, etc. • Only items detailed in the inventory list in this publication may be left in your Holiday Home. We cannot replace or take responsibility for any items not on the standard inventory list. • Provide a minimum TV standard of a 32” Smart TV unless otherwise stipulated by grading criteria (see page 9) & an appropriate TV Licence covering your Holiday Home. • To ensure that ALL personal items, including any guest information folders, cleaning products, medication, bbqs, ornaments, decorative items, games, books, DVD’s, visitor books or tourist information have been removed. • Maintain the exterior of your Holiday Home including steps, decking & outside furniture. • To ensure adequate annual safety testing on the Gas & Electric installations in the Holiday Home, PAT testing on the following terms and conditions: Holiday Home Owners Part and Fire Extinguishers is carried out. (We will need evidence of this by adequately qualified contractors or we can arrange on your behalf for a charge). We require certificates for these before letting can commence. • To pay our 22% commission fee for the service (excl VAT) which is calculated on the total holiday cost before any other charges are deducted. (Commission is applied first and then other charges are added). • To make your own arrangements to pay any VAT that you may be liable to pay HMRC from the earnings received.
Owners Contact Details
Name
Home phone
Mobile
Address
Postcode
Your Holiday Home Details
Park
Pitch
Manufacturer
Model
Length (ft)
Width (ft)
Year built
Your Holiday Home Specification Please indicate quantity or tick as required
guests
No. of bedrooms:
Double
Twin
Single
Sleeps up to
Sofa Bed in lounge
Fireplace in lounge
No. of En-suites
No. of Showers
No. of Baths
No. of Toilets
Dishwasher
Washing Machine
Washer/Dryer
Double glazing
Central heating
Decking
Hot Tub
Outdoor table
No. of Outdoor chairs
EV Charger
Any extras
Yes
No
Does anyone smoke in your Holiday Home?
Yes
No
Are you a dog owner?
Yes
No
Does your Holiday Home get used to host a dog?
Yes
No
Do you plan to use your Holiday Home to host a dog?
1 4
1 5
TREGOAD 2026 LETTING SERVICE
TREGOAD 2026 LETTING SERVICE
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