Style & Licensed Key & Accessories Booklet

EXCEEDING EXPECTATIONS One Hardware Destination at a time!

CORE VALUES 1 2 3 4 5 6 7

CUSTOMER FOCUS View customers as our highest priority. This focus drives decisions at every level.

Easy Ordering Phone, fax, email Sales Representative

48 hrs in House from credit approval to shipping 98 % Fill Rate striving for the best in the industry Nationwide Sales Force The best reps across the country Best in Class Merchandising Innovative, optimized and stylish

RELIABILITY A long tradition of keeping commitments. When we give our word, we mean it.

INTEGRITY A Trusted Supplier to the hardware industry. Fair and honest in all interactions. INNOVATION Our employees and representatives are innovators and problem solvers. We work with our customers to develop hardware destinations PASSION Our employees and representatives have a passion for fasteners and hardware. We are driven by customer service and success. PROFESSIONALISM Emplyeees and representatives have the experienceand competency to operate at the highest level. We are professional in all we do. EMPLOYEE INVESTMENT We invest in our employees. We are committed to their well-being and quality of life.

Coast to Coast Warehouses to Serve You Better

Kalamazoo Cleveland

sq. ft. of Warehouse Space Million

Albany

Salt Lake City

Dallas

Lakeland

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Phone: 800 • 292 • 0550 Fax: 330 • 467 • 7442

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