CORE VALUES
S E R V I C E
Because we do not work at a property or have any type of customer interaction, Accounting may feel disconnected from this value. However, when we shift the focus to our “internal customers” – team members, field accountants, other departments, etc. – then this value is easily understood. Strive to deliver the best experience possible for those interacting with you. If a General Manager asks a question that lies outside of your area provide excellent support by reaching out to other resources to assist finding the answer. You may not have the answers but by helping to connect others you help the organization, including yourself. Think of yourself as a conduit for the information that flows between the property and the corporate office. You should want to be in the loop on communications. This will allow you to provide superior service.
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