🌟 Rajib Sarkar - “Rajib was patient, accommodating, and always willing to listen. Even when I tried to talk over him, he waited and let me finish — all the traits of a great customer service agent.”
🌟 Asif Ahmed - “ Asif was very friendly and efficient. He understood my issues and even resolved some long-standing ones. He explained everything thoroughly and made it easy to understand. I really appreciate his time and patience!”
🌟 Ankita Tewary - “The operator was very helpful and polite. She knew exactly what I was talking about and resolved the problem quickly and efficiently. Please thank her for me — I truly appreciate her help.”
🌟 Dylan Varley - “Dylan was very professional and had great listening skills. He reassured me, talked through everything, and didn’t mind when I asked questions. Very good call — well done!”
🌟 Thandolwethu Mseleku - “I was on holiday and frustrated by the app issues that left me without internet access. I was ready to change companies when I got home, but Thandolwethu’s help is the only reason I’m staying.”
🌟 Monet Brown - I had been on O2 Messenger for over two days and got nowhere! Monet listened patiently to my small rant about the service, then quickly resolved everything. She clearly explained my options and helped me upgrade both of my contracts!”
Well Done, you CSAT legends!
🌟 Eon Joseph - “Eon was informative, polite, and accurate. He called back exactly as promised and made the process very easy. It was the best experience I’ve had to date. He made the difference between me staying with O2 and switching providers.”
🌟 Aysy Syuleyman - “It was an easy, friendly conversation with Aysy. She really helped me choose the right phone and plan, gave excellent advice, and made the experience feel relaxed — not pushy. It truly felt like she had my best interests at heart. Lovely person!”
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