Job Description • Encourage and reward the input and ideas of your team to develop the leasing plan for your markets; recognising that those who work in our properties are often best-placed to know what works. • Develop strong, meaningful relationships with institutions in your cities; ensuring involvement from the Property Manager. • Ensure your teams are compliant with all data protection requirements as it relates to customer data; that the fundamentals of Tenancy Law are understood by you and your teams and that handling of deposits is done so within the legislative requirements. FINANCE • Accountability for the financial performance of the properties in your area, conducting monthly reviews of P&L performance and being prepared to narrate on the variances. • Alongside your managers, be capable of input to the annual budget-setting process and routine reforecasting, based on a sound knowledge of the activity at each property. • Operate with diligence and adherence to policy on the procurement of goods and services; identify and share cost effective opportunities. PROPERTY • Ensure, with your teams, that the physical appearance of properties is of the highest standard. • Work with the relevant teams internally, to determine and agree improvements, changes or fixes to the properties. • Ensure the summer turnaround is conducted per the agreed process, in line with the property budget and to a standard that ensures clean, functional rooms are presented to every customer. Person Specification WHAT YOU’VE DONE BEFORE • Worked in a customer-facing business, offering goods and/or services. • Experience working in residential real estate ideal, but not essential. • Management or supervision of others on a regular, routine basis. • Accountability for the financial performance of your business area maintenance services.
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