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December 2021
HANSON HEADLINES
CraigHansonCPA.com • (701) 252-6190
The Power of the To-Do List
Conquer the Holidays Without Feeling Stressed
As we ramp up in the holiday season, it’s not uncommon for people to feel more lethargic and unmotivated. The loss of daylight, as the winter days get shorter, can have a significant impact on people, and while I’m not one to experience a powerful reaction to the short, cold winter days, I do understand having too much on my plate and feeling like I don’t have enough time or energy to get everything done.
tomorrow’s list. This means that I prioritize what I need to yet remain flexible for whatever may happen. I’ve found tremendous relief from following this system. I still have my busy days (or days when I would like to accomplish more than I do) but this list allows me to prioritize while also keeping track of the various projects I’m working on. In short, it saves me from losing my place — and my mind — during a busy season. This idea can also help you during this tax season! If you’re someone who feels a lot of stress or tends to procrastinate, consider making a list and getting a jumpstart in 2022. This could save you time and energy, allowing you to tackle other items on your to-do list instead of stressing about taxes. For example, if you start tax planning in January rather than waiting until the fall, you can save yourself a lot of money and stress. Additionally, if you take on tremendous pressure during the holiday season — or tax season — I hope you’ll find a moment or two to relax. Create a list, find your priorities, and get to work. I guarantee you will experience more calm and peace when doing so. And you just might find a few moments you didn’t think you would have! Take that time to focus on yourself. Embrace the spirit of the holidays and take time for yourself. After all, for as much as we preach about working hard and achieving goals, it’s also important to recognize the moments when we need to slow down. Sometimes it's okay to shuffle a few tasks to tomorrow (or even next week) in order to make time for your family and holiday traditions. Embrace this time
For me, the busy season happens after the holidays when tax season begins. Usually, my days in March and April are filled with completing client requests and making sure I help clients meet government deadlines while optimizing tax codes that will offer them the best savings possible. Tax season can be very exhausting — especially as of late, when it felt like it would never end during the pandemic — but I have a few tried and true methods I abide by to keep my days in order and my sanity in check. To-do lists are the best way I’ve found to stay motivated and organized during busy, tiring seasons. I often prioritize my list with the most important tasks at the top and filter in less important tasks near the bottom. If I can finish that day’s list, I’ll move on to tasks I have slated for the next day! But if I can’t get all of my tasks done, the organization of this list allows me to shuffle the least important items onto
of the year! It only happens once each year, and it reminds us to take it slow and cherish moments with our loved ones. The to-do list is meant to help you, but sometimes, it’s okay to forget about it, too.
Happy Holidays.
—Craig Hanson
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Engage More Customers in 2022
How This Bookstore Became a Hub for Its Community
In the age of Amazon, investing in a brick-and-mortar bookstore might seem ludicrous. But that’s exactly what Christin Evans and her husband Praveen Madan did in 2007, and since then, they have turned two historic San Francisco bookstores into community pillars and social movements. Their not-so-little print-based business is faring much better than one would expect in this digital world, and their secret is right in their community.
you. So, Christin and Praveen founded Kepler’s Literacy Foundation, which is focused on creating and promoting literacy programs, and bought GiftLit, a subscription- based book gifting company. By doing both of these things, Christin and Praveen are encouraging readership, engagement, and local advocacy. They are essentially generating customers (and doing some good, too)!
Now, It’s Your Turn!
How Did They Do It?
You may not be battling Amazon or promoting literacy, but you can use the ideas that made The Booksmith and Kepler’s essential to their communities and transform the way you engage your customers. For instance, a dentist can host a workshop for young parents who are concerned about how to teach their children best oral health practices and also create a curriculum for classrooms across the region to promote oral wellness. In doing so, they create an active community around their business as more than just a dental office — they become more essential to the next generation of oral health.
The couple purchased The Booksmith in 2007, and Christin left a corporate job to oversee the daily operations of the store. From the very beginning, she knew they had to engage with their customers and encourage them to actually visit The Booksmith. As a result, the couple was able to purchase another bookseller, Kepler’s Books & Magazines. 1. They started with the space. Christin knew her store had something that big booksellers or online retailers didn’t have: a community. The Booksmith and Kepler’s could tailor their customer experience to what locals wanted and turn their bookstores into miniature community centers. It helped the community view their stores as essential rather than just available. 2. Then, they hosted events. There is something for everyone at the store. Those who love happy hour but want to read can enjoy Silent Reads, where participants simply come to the store, read, and enjoy cocktails. Other events include mom groups, music nights, and — of course — book clubs. The community always has a reason to visit The Booksmith and Kepler’s because it invites them to stay engaged.
Don’t wait for customers to engage with you in 2022. Collaborate with your team and go to the customers instead.
3. Finally, they got involved. If you’re going to talk the talk, then you have to walk the walk! Customer
engagement should also include what you can do for your community — not just what your community can do for
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HAVE A Laugh
If you’ve seen the classic movie “Casablanca,” you might be surprised to learn the original version was more risqué that what was shown on theater screens. The night Rick and Ilsa shared in Paris was more, ahem, explicitly passionate, but those lines were dropped on the cutting room floor. And it wasn’t because of artistic choice. There was an industry standard of the time called the Hays Code (or officially, the Motion Picture Production Code). This now- forgotten list of rules predated today’s movie rating system and governed Hollywood from 1934 to 1968. It was intended to clean up the violent, drug-filled movie business much like The Little-Known Story of the Hays Code
Prohibition — which preceded it — had been designed to clean up a drunken America.
You’ve likely watched many movies and TV shows filmed under the restrictions of the Hays Code. For example, Mental Floss reports the code is the reason “I Love Lucy” never showed Lucy and Ricky sharing a bed or used the word “pregnant,” even when Lucy was expecting!
Think Better With Adam Grant’s ‘Think Again’
A Better Mindset for Growth
Think about the sting you feel when you are proven wrong. It hurts, doesn’t it?
we can speak and argue with conviction while actually engaging and listening to arguments as if
But what if it didn’t have to? Better yet, what if it shouldn’t?
Regardless of our attempts at humility, humans’ egos have inflated, and we are all conditioned to believe that being wrong somehow equates to being a bad person. However, renowned author and psychologist Adam Grant challenges this notion in his New York Times bestseller, “Think Again: The Power of Knowing What You Don’t Know.” With today’s divisive climate, Grant argues that we hold our beliefs up like a badge, illuminating them so brightly that we become blind to other truths or realities. Far too often, our mindsets focus on what is black and white, rather than understanding the gray nuances found in between. In “Think Again,” Grant’s third book, he argues that as rapidly as we get information in today’s digital world, we cannot be expected to fully know all of it. Being wrong is part of human nature, but as we gain more accessibility to information, we must be willing to do two things: rethink and unlearn. Grant challenges readers to stand in the discomfort of being wrong, celebrate that there is something new to learn, and challenge themselves to interact with those who propose a new way of thinking. By doing so, Grant asserts that
we are wrong. This allows us to learn, engage, and grow. In “Think Again,” Grant asks readers to consider better ways to approach their steadfast beliefs. Readers will find
amusement in Grant’s real-world examples of turning skeptics into believers within a variety of topics. And, through these examples, readers will discover new ways to listen so they can gain a greater understanding of the world around them.
You can pick up your copy of “Think Again” and other books by Grant from an independent book retailer or by visiting Amazon.com.
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905 James Ave. NE • Jamestown, ND 58401 (701) 252-6190 • CraigHansonCPA.com Inside This Edition
Have tax problems? Unsure what to do? Before you do anything, call me to get a special report, "The 7 Secrets the IRS Doesn’t Want You to Know!” Call (701) 252-6190 to get your free copy today!
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Craig’s Go-To Anti-Procrastination Tool
3 Steps to Engaging More Customers in 2022
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The Little-Known Story of the Hays Code
Embrace Being Wrong With Adam Grant’s Help
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4 Steps to a Better Lead Nurture Campaign
See Sales Grow
With 4 Lead Nurture Must-Do’s in 2022!
People want to do business with people they trust, and you can’t form a strong relationship after just one interaction. It takes time to build a connection with potential and current clients, and the more you put into these relationships, the more you will get out of them. When lead nurture is one of your top sales priorities, you land better sales, generate more customers, and create lasting partnerships that spawn referrals and more money spent.
time? Commit to the long game, and you will gain the right customers who are excited to work with you!
Use Multiple Techniques: In today’s digital age, you may believe email is the best way to put your message at the forefront of your prospects’ minds, but that’s the wrong approach. Your prospects get hundreds of emails every day — what’s going to make yours so special? (It probably won’t be.) You also have to target them with direct mail, phone calls, and freebies. Hit them on multiple levels, allowing your business to stand out from the crowd. Track: Once you make a sale, ask the customer what motivated them to buy from you. How did they hear about you? What platforms did they enjoy? This information can
If you’re ready to get started, don’t forget these four tips.
Automate: There’s no reason lead generation has to require extra work, even if it is a top priority. Set up weekly or monthly email messages, newsletters, postcards, celebration cards, and coupons that directly put your information in your potential consumers’ hands. This constant drip
ensures you are always communicating with your leads without much effort.
help you track what’s working and what isn’t, allowing you to invest properly in your lead generation campaign. Furthermore, track open rates, responses, and phone calls after you release a lead nurture message. This data is invaluable. Lead nurturing should be a big component of your business in 2022. We promise the effort will pay off!
Be Consistent: Far too many businesses give up after three or four lead generation tactics because they “haven’t seen a response.” Nurture takes time! You wouldn’t expect a newborn to walk — why are you expecting your prospects to invest after such a short
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