FO System & Interface- Mobile Check-in
5
0SA4 Room assignment: § OPMS P0S,D1"(NK+*9>3( B !%#%0Sp Assign room in OPMS and ensure the room is prepared according guest personal preference at least 1 hour in advance of guest indicated time of arrival. § D1"(NQ-1PB0S@;LE/RPp Ensure there is no movement/releasing of the assigned room before the guest physically arrives to the hotel. § " Panda FH:7PB0S ()d$"B =CPB0S p Update assigned room number to the Panda system and guest will be able to view the assigned room number on their App. § U80S LPFHA.) "CHECK_IN_REQUEST CHECK_IN_FINISHED”. Once the room number has been assigned into Panda system, the status will change from “CHECK_IN_REQUEST” to “CHECK_IN_FINISHED” status. § &<@;(!?B0S If there is no room available with guest preferred features - App nMP0S Take App booking as priority for room assignment &<dIF(,5a(O2 If possible, contact guest and provide option for guest to select
20
2020 Shangri-La Group. All Rights Reserved.
Made with FlippingBook Online newsletter