4 - Shangri-La Mobile App Check In & Check Out- CN& EN

)MMP (FAQ)

M 'a,2-P P7@D" Q8: Can guest change to settle with other credit card upon check-out?

< 38R'NC918P7 - IE5)8:?;+FB@=R  5 >A a, *$ P$?8P7/ H- # RP7&O.4KQ( $?!787LBd0R Answer: Yes. Guest needs to present the new credit card for FO to settle by normal offline procedure. FO proceed to Panda system to “check-out” guest and select “No” under “Capture payment from credit card used for online check-in.” The initial credit card pre-authorization amount will be released after 5-7 days by issuing bank.

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