Ordering Information
Ordering Information
How to Place an Order HuFriedyGroup instruments may be ordered through an authorized dental dealer. Your dental dealer will take your order and ship the product to you. If you have questions prior to placing an order or would like to place an order for HuFriedyGroup products, please call our Customer Care Department via the communications listed below. We will need to know your dealer preference because your order will automatically be shipped and billed through your dental dealer. If you do not have a dental dealer, an authorized dealer listing is available from HuFriedyGroup’s website at www.HuFriedyGroup.eu. HuFriedyGroup’s Customer Care Department HuFriedyGroup is proud of its highly trained, qualified and professional customer care team. They are dedicated to helping you meet your needs. Feel free to call a HuFriedyGroup Customer Care Representative when special assistance is needed.
HuFriedyGroup Guarantee Any HuFriedyGroup product that fails as a result of material defect or poor workmanship will be repaired or replaced at no charge. HuFriedyGroup cannot be responsible for the performance or replacement of any HuFriedyGroup instrument that has been tampered with, modified, retipped, or refitted in any manner. See HuFriedyGroup.eu for full product warranty details including limitations and exclusions. Returns, Repair & Reconditioning Complete service for HuFriedyGroup instruments and IMS cassettes is available in our Tuttlingen facility. Please wrap and sterilise instruments and cassette prior to returning for repair. Items returned for servicing should be sent via UPS or registered insured mail. Price quotations on cost of repair are available upon request. If in need of additional service, please contact your local HuFriedyGroup dealer.
All returns should be sent to: Hu-Friedy Mfg. Co., LLC. Kleines Öschle 8 D-78532 Tuttlingen - Germany As some of the products included in this catalogue might not be available in some countries, we invite you to verify the availability of the product with your local authorized dealer or to contact our customer care at the free phone number 00800 48 37 43 39.
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