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According to statistics from Forbes Advisor , 80% of businesses utilise HR software, particularly for talent acquisition and retention, onboarding new employees, and monitoring employee performance. This widespread adoption of digital tools underlines the transformative potential of digitalisation in HR. In this article, we will explore how digitalisation can be leveraged to streamline processes, enhance employee experience and help in better decision-making. 1. Streamlining Processes with Digital Tools The adoption of digital tools in HR has revolutionised how businesses manage their workforce. Software applications such as Applicant Tracking Systems (ATS) automate the recruitment process, from posting job vacancies and tracking applications to scheduling interviews. Once the onboarding is done, cloud-based Human Capital Management (HCM) systems take charge to automate payroll management, employee attendance tracking, and benefits administration. The shift from manual processes to software automation not only speeds up the HR related processes, but also reduces the occurrence of errors and allows the HR teams to focus on more strategic functions. 2. Enhancing Employee Experience through Digital Platforms With a growing young workforce in a majority of countries, there is an
increasing demand for more engaging and dynamic work environments and digital platforms can surely help HR departments in this task. For instance, self-service portals allow employees to access and manage their personal information, benefits, and leave requests at their convenience while digital communication tools such as Microsoft Teams and Slack support better collaboration and engagement among employees. Beyond providing self-service portals and communication tools, there are several other ways digital platforms can enhance employee experience. For instance, using virtual reality (VR) training for offering immersive learning experiences. Top companies such as Walmart and UPS are already utilising this technology to train their employees and have witnessed excellent results. As Walmart’s vice president of learning notes, using specific VR headsets in the classroom has boosted test scores by 5% to 10%. To continue the success rate, Walmart is
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