Person Specification .
QUALIFICATIONS AND TRAINING EXPERIENCE AND KNOWLEDGE
SKILLS AND ATTRIBUTES
QUALITIES
Essential • Degree or equivalent experience in relevant discipline Assesment: Application, Certificates
Essential • Experience of timetabling, including developing and applying processes and procedures • Experience of responding to feedback to enhance the user experience • Experience of staff management and development • Experience of technical systems management • Experience of developing the knowledge of others, particularly in translating complex information into meaning for diverse audiences • Experience of designing, developing and delivering training to a technical and non- technical audience of stakeholders • Awareness of the complexity of the Further and/or Higher Education sector Desirable • Experience of attendance monitoring, including developing and applying processes and procedures Application form/interview
Essential • Strong written and oral communication skills with ability to write reports and give presentations constructing a compelling, evidence-based case to inform decision making to a wide range of stakeholders. • Demonstrable analytical skills • Excellent customer service to internal and external stakeholders at all levels • Demonstrable ability to work collaboratively and build effective working relationships with Faculties, Schools and Professional Services within the University and external organisations • Ability to manage change and respond positively to new challenges • Ability to manage and motivate a team • Creative and innovative approach to problem solving Assesment: Application Form, interview
Essential • Self-motivated, enthusiastic and able to work on own initiative • Ability to manage information confidentially and sensitively • An ambassador for professionalism and customer service • Integrity and honesty • Team player, both within the Directorate and the wider University • A methodical and organised approach to work • Excellent time management skills to schedule and prioritise multiple projects with varying deadlines • A high degree of judgement to make recommendations or decisions • Willingness to work flexible hours including occasional evening and weekend work Assesment: Application form, interview
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