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The research found five potential changes to the application:
a digital certificate
• •
a digital status tracker
• a single intelligent form instead of choosing from multiple forms • a form that remembers information and automatically fills it in • a change of circumstances form.
Other recommendations from respondents included changes to the form, streamlined communication methods and changes to the overall application system. HMRC has stated that some of the suggested improvements have already been implemented, such as the feature to attach supporting documents to application forms.
New gform for detached worker (employee) A1 applications
HMRC has also introduced a new intelligent customer- facing ‘gform’ to replace the previous ‘iform’ for customers applying for an A1 through the CA3822. The new form is designed to streamline the application process and has been built based on customer feedback. Its application offers many enhancements and HMRC believes this will substantially improve customer experience. The new form can be found here.
In addition, HMRC has a new email validation service to allow quicker access for customers without a government gateway or business tax account. However, a print and post form will continue to be available for customers who would like to use one.
HMRC has said:
‘‘We are now working to update other A1 application forms and guidance. We’ll test the changes with users and use t heir feedback to further improve our products where possible.”
More information on the CA3822 application and eligibility can be found, here.
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Deadline extended for voluntary NICs Published: 7 March 2023 Emailed: 8 March 2023
The government has extended the voluntary national insurance (NI) deadline to 31 July 2023, giving taxpayers more time to fill gaps in their NI record and help increase the amount received in state pension.
The original deadline for voluntary national insurance contributions (NICs) was 5 April 2023. The deadline extension was announced through a written ministerial statement today, due to HM Revenue and Customs (HMRC) and the Department for Work and Pensions (DWP) experiencing a recent surge in customer contact. Eligible taxpayers can make voluntary contributions to any incomplete years in their NI record between April 2006 and April 2016, to help increase the amount they receive when they retire. In addition, it has been confirmed that all voluntary NICs payments will be accepted at the existing 2022/23 rates until the 31 July 2023.
The Financial Secretary to the Treasury, Victoria Atkins said:
“We’ve listened to concerned members of the public and have acted.
We recognise how important State Pensions are for retired individuals, which is why we are giving people more time to fill any gaps in their National Insurance record to help bolster their entitlement.”
HMRC has said:
‘‘Thousands of taxp ayers with incomplete years in their National Insurance record could be financially better off in their retirement if they make voluntary payments to top up any incomplete or missing years. ’’
Read more about voluntary NI here and find out how a taxpayer’s NI reco rd affects state pension.
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