`The Chartered Institute of Payroll Professionals
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Self Assessment tax return deadline is looming Published: 24 January 2023 Emailed: 25 January 2023
Payroll is nothing if not deadline driven, Self Assessment is just another one that some of you may need to be aware of.
Mark you calendars, because you have only one week (from the initial posting) to get your online submissions and payments made. Online tax returns and payment of the tax owed are both due by midnight, 31 January 2023.
Paper tax returns are now overdue, so online is the only way to get your return done in time without risking penalty.
The HMRC guidance on Self Assessment tax returns can give you all the run down on what to do if you receive a penalty, when deadlines can be different and how to get help.
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HMRC is piloting an automated SMS system Published: 25 January 2023 Emailed: 1 February 2023
HM Revenue and Customs (HMRC) is trialling a new SMS service, which will help customers quickly and easily get the information they’re looking for online. The trial comes after improvements to information and access to their digital services, together with the self-assessment deadline approaching. This month, HMRC expects around 170,000 calls with queries which can be answered swiftly online. From 19 January 2023, HMRC has advised they might send you a text message if you call one of their helplines from a mobile phone asking for help with a routine matter. The trial w ill run until the end of this tax year; however, this shouldn’t affect the agent dedicated helpline.
HMRC has said:
‘‘ On the call, we will tell you to expect a text message — it will be either immediately or shortly after our call. In the text message we might send you a link to relevant GOV.UK information or webchat. You will not be asked to input any information .”
Instances where the SMS will be offered or sent include:
find your unique taxpayer reference help registering for HMRC online services
• •
• lost or forgotten online service password or user ID • queries on whether you should register for self-assessment or still have to complete a tax return • requests for income and employment history • lost National Insurance number, or a letter confirming your number • help filling in your tax return.
For more complex queries, customers will be given the option to be redirected or remain on the phone.
Richard West, director of personal tax operations at HMRC, said:
"Redirecting these sorts of queries to online services should help customers find the answer more quickly. It also means calls from customers during the current self-assessment peak, whose questions cannot easily be answered online and require help from an adviser, get the appropriate support they need.
“ Customers who cannot use digital services will be able to get support in the normal way. This is available through our telephony service and through our extra support team for those who have difficulty using our other services."
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