`The Chartered Institute of Payroll Professionals
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HMRC: new YouTube videos Published: 20 February 2023 Emailed: 22 February 2023
HM Revenue and Customs (HMRC) has now launched videos explaining a customer’s options for resolving a dispute , via platforms such as YouTube.
The four videos, made with the collaboration of compliance reform f orum members, explain a customer’s options for resolving a dispute and explains what a customer can do if they disagree with a HMRC compliance decision. These videos build on the existing YouTube series that helps explain the compliance check process.
The videos cover: •
the statutory review process for direct and indirect tax
• how mediation can help resolve dispute using HMRC’s alternative dispute resolution process
Individual YouTube video links are here:
• ‘what should I do if I disagree with an HMRC decision?’
• ‘can a statutory review resolve a dispute with HMRC over indirect taxes and penalties?’
• ‘can a statutory review resolve a dispute with HMRC over direct taxes and penalties?’
• ‘how do I resolve a dispute with HMRC during a compliance check?’ (this is the video on alternative dispute resolution).
The single playlist link for all four videos on YouTube can be accessed here and these can also be accessed on Linkedin here. These videos will also soon be uploaded to the GOV.UK help and support page here.
HMRC wants to support customers through the course of a compliance check and we encourage payroll professionals to watch these short videos to aid them with this process.
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The HMRC Charter – have your say Published: 20 February 2023 Emailed: 22 February 2023
It's time to have your say – how do you think HM Revenue and Customs (HMRC) is currently performing?
Representatives of the Charter Stakeholder Group (see here) have prepared a survey to obtain feedback on HMRC's performance against its Charter. The survey can be found here and should take no more than ten minutes to complete.
The results will form a key part of the group’s feedback on HMRC's performance against its Charter, which will be published in HMRC's Charter annual report.
The CIPP welcomes input from individuals, businesses and agents and thank you in advance to all who respond.
You can also read more on The HMRC Charter here.
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HMRC updated guidance: NI, PAYE and income tax Published: 20 February 2023 Emailed: 22 February 2023
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