We are committed to career development and pride ourselves on our culture of coaching. Our award-winning, Ofsted accredited training team provides bespoke programmes for every franchisee.
As a franchise member, your training support starts with a full induction, designed to support you and your business. The induction will take you through our customer service standards and ensures the Hays Travel brand retains its excellent reputation. You will learn how to use all of our selling systems and software, and become confident in all of our processes.
But the training support doesn’t stop there. We offer ongoing training to provide you with the ability to thrive in our ever-changing industry. Our award winning training and development team are here to support you and your people to give you the skills and knowledge to make your business a success. During our 43 years in the industry we are proud to have been recognised and rewarded many times; some of these achievements include 2022 Investors
in People award for learning and development up against businesses including PwC and the National Bank of Bahrain, the Feefo Platinum Trusted Service award, inclusion in the Top 100 Apprenticeship Employer list, the Sunday Times 100 Best Companies to Work For, plus many regional and national industry awards. Our owner Dame Irene Hays was awarded Dame of the Order of the British Empire (DBE) in the 2021 New Year Honours for services to training, education, and young people.
You will walk away from this initial training with all the knowledge and skills to run a successful branch.
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