CASE STUDY: Don Bircham operates a Hays Travel franchise based in the north-west of England and North Wales.
In the nine years since becoming a Hays franchisee in 2014, Don has more than trebled his shop network from 14 to 46 and he has increased his turnover from £30 million to a staggering £125 million. Now part of the UK’s largest independent travel firm, Don made use of this independence to expand across the north-west and North Wales; trebling his shop network from 14 to 46 and growing his staff numbers from 86 to 262.
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