Let me tell you the journey we have been on so far...
a 14-branch travel agency formerly known as Just Go. The group of shops was rebranded as Hays Travel and the network expanded significantly. The company continued to grow successfully and now has 46 branches, an annual turnover of £125 million, and employs 262 people. 2019 saw us acquire a licence to operate the Thomas Cook retail estate. We also provided re-employment opportunities to former staff who were made redundant following the collapse of the travel giant. This also saw a further expansion in our franchise division. Another year later in 2020 in the midst of the pandemic, Hays Travel took over 20 Tailor Made Travel shops as well as retaining around 100 employees. Today, Hays Travel has huge buying power and invests heavily in state-of- the-art technology. The company has an award-winning in-house training programme. We have won Best High
Street Large Agency at the Agent Achievement Awards, we are a Which? recommended holiday provider and recognised as a Top 100 Apprenticeship Employer, as well as being a Sunday Times 100 Best Companies to Work For. Hays Travel specialises in providing good value, quality holidays, alongside excellent customer service. Fully ABTA and ATOL protected, we offer our customers complete financial security, and our independent status means staff are able to offer impartial advice and an extensive range of travel opportunities. The company has a highly skilled commercial team who work with thousands of suppliers to ensure we have the best range and variety of holiday products to offer.
From its inception, the business expanded steadily with shops opening up across the north-east. In 1990, the first Hays Travel call centre opened, and in 1995 the Hays Travel Independence Group was formed – a consortium of independent businesses retaining their own independence and branding, but benefiting from Hays Travel’s buying power, technology, and expertise.
In 1997, the company diversified into homeworking.
In 2013 our retail coverage expanded hugely with the acquisition of southern England’s largest independent travel agency, Bath Travel. Founded in 1924 and based in Bournemouth, Bath Travel had over 60 branches and 330 employees who joined the Hays Travel family.
In 2021 we aquired our first Homeworking Franchise, Explorer Travel to further enhance our homeworking proposition.
A year later, in 2014; we took on our first franchise in the north-west of England,
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