Director of Bids CANDIDATE INFORMATION PACK
Introduction
13 YEARS OF EXPERIENCE
Provide Community, a high growth employee owned social enterprise organisation, is seeking a dynamic and strategic Director of Bids to lead and enhance the bid management process. This pivotal role is designed to drive business growth and maintain a competitive edge across their services. Following his recent appointment, the Group Business Development Director, Amit Dixit is growing a high performing team to drive growth and impact across the group. This appointment is integral to achieving Provide’s ambition. The Director of Bids will build the bidding function in the Provide group of companies. You will define the bid and capture strategy and will oversee the entire lifecycle of bid activities, from identifying opportunities and qualifying leads to crafting compelling proposals, managing submissions and the wider bid team.
Over 11 million Serving a population of
Across 10 counties Services delivered
Over £4.5 million Charitable donations
About Us
Provide Community is an employee owned, community interest company with a simple vision; to transform lives. Founded in 2011, they provide services ranging from primary care and community-based health services to domiciliary care, mental health and private healthcare services, as well as providing innovative tech solutions to the healthcare market. Across the subsidiary brands making up Provide Community, almost 11 million patients are served with the united goals of putting the patients’ needs at the heart of their care and embracing the use of technological advancements to improve outcomes. The strong focus on patient outcomes and standards of service throughout the business has created an award-winning culture, rooted by three fundamental core values: care, compassion and innovation. Employee engagement is at the heart of decision making and there is a real understanding throughout the organisation regarding key priorities and a shared responsibility for delivering on them. The business currently generates over £100million in revenue, having grown from £70milion since 2021, and remain debt-free. Due to sustained success and profitability, Provide Community has also been able to give back to the communities they serve, having made over £4.5million in charitable contributions since their inception. The organisation retains a deeply commercial outlook, and with the appointment of Group CEO Mark Heasman alongside other senior leaders, Provide Community can now draw on decades of combined experience within and outside the healthcare sector. With strong foundations to build upon, Provide Community have the team and expertise required to grow significantly in the near future, elevating the health and wellbeing of patients nationwide.
Provide Community Service Delivery Locations
Our Community
At Provide Community we’re more than a collection of companies and brands – we’re a community deeply invested in the individuals who bring our services to life.
September 2024
Newcastle upon Tyne
Click below to find out more...
Sunderland
OUR COMMUNITY HEALTHCARE BRANDS
Durham
Middlesbrough
LEAD PROVIDER AND PARTNERSHIP BRANDS
OUR COMMERCIAL BRANDS
York
Leeds
Hull
Blackpool
Manchester
Liverpool
( = Right to Choose (RtC) areas covered by Provide Wellbeing)
Sheffield
Chester
Nottingham
Derby
Leicester
Peterborough
Norwich
Birmingham
Coventry
Cambridge
Oxford
Swindon
London
Bristol
Canterbury
Bath
Southampton
Brighton
Exeter
Bournemouth
Weymouth
A COMMUNITY OF CARE As an employee owned CIC, we ensure that every surplus profit is channelled back to amplify the quality and reach of our diverse range of health and social care services. We are devoted to fostering a robust community, harmoniously blending care and innovation to serve those using our services. MAKING WELLNESS ACCESSIBLE Our commitment to delivering safe, responsive, and top-quality services sees us operating from a wide range of community settings such as community hospitals, clinics, nursing homes, primary care settings, and in people’s homes. We also extend our care through online services, making wellness accessible to all. EMPOWERMENT AND ENGAGEMENT We take pride in being an employee owned CIC, where every colleague is a key player in shaping decisions and sculpting models of working that reinforce our core values throughout the organisation. By placing employee engagement at the heart of our venture, we cultivate social value and foster a sense of shared responsibility and communal growth. INNOVATION WITH COMPASSION With an income of approximately over £100 million, our aim is to invest more, innovate more, and care more, aiming to elevate the wellbeing and lives of the communities we support. Our pursuit is to be a provider of innovative solutions, striving continuously to redefine community-based healthcare. VALUES THAT GUIDE US Our Journey at Provide Community is deeply rooted in three fundamental values: Care, Innovation, and Compassion. These principles aren’t just a part of what we do; they are the essence of our identity. These values are the pillars that strengthen our resolve and guide our actions, ensuring we consistently make a meaningful impact in the communities we proudly serve.
Nurturing Community Wellness with Compassion and Innovation Welcome to Provide Community, a flourishing community interest company (CIC) where care, innovation, and compassion are the pillars that fortify our foundation. We are committed to offering high-quality care and support across East Anglia, Dorset and northern England. Ethos
Organisation Chart
Amit Dixit Group Business Development Director
Director, Business Intelligence and Contracts
Director, Commercial Finance
Director, Bids
Senior Performance Analyst (Business Intelligence)
Commercial Finance Business Partner
Senior Bid Writer
Head of Contracts and Legal Services
Bid Executive
JOB DESCRIPTION JOB TITLE Director of Bids LOCATION Colchester Headquarters / Remote / Travel as required REPORTS TO Group Business Development Director HOURS 37.5 per week ROLE SUMMARY The Director of Bids is a pivotal role within Provide Community Interest Company (CiC) and is responsible for leading the bid strategy and managing the end-to-end bid process. The role requires an experienced professional who can develop a proactive bid strategy, move the organisation’s approach from reactive to proactive, and ensure that the Provide group of companies remains competitive in winning healthcare contracts, including significant NHS tenders. Reporting directly to the Group Business Development Director, this role involves managing multiple stakeholders, including Subject Matter Experts (SMEs), to deliver high-quality, compliant, and compelling bids. You will provide leadership across the bid function, ensuring that bid processes are streamlined, flexible, and effective in securing contracts that align with Provide CIC’s growth objectives.
KEY RESPONSIBILITIES Bid Strategy & Leadership • Develop and lead the bid strategy across Provide CIC, moving from a reactive approach to a proactive strategy to enhance the strike rate of contract wins. • Direct the capture, development, and submission of bids for healthcare services, with a focus on NHS tenders via Competitive Tender and Most Suitable Provider methods. • Develop and implement a robust yet flexible bid process that accommodates Provide CIC’s diverse group of companies. Stakeholder & People Management • Manage and coach Subject Matter Experts (SMEs) to ensure their expertise is leveraged to produce high-quality bid submissions. • Engage with internal stakeholders and external partners to ensure alignment with bid strategies and to maintain strong client relationships. • Collaborate closely with the Director of Strategic Partnerships, Operations Directors, the Director of Commercial Finance and other colleagues to enable effective bids. • Develop and lead a high performing team comprising of a bid writer and executive. Bid Development & Process Improvement • Oversee the full lifecycle of bids, from opportunity identification through submission, interview, presentations, negotiation and competitive dialogue, ensuring compliance with client requirements. • Ensure the timely delivery of bids,
working with SMEs to draft and review content to meet submission deadlines. • Lead responses to the NHS Provider Selection Regime processes from Direct Awards through to Most Suitable Provider and Competitive tender processes. • Continuously improve the bid process to ensure agility, quality, and compliance in all submissions. Governance & Risk Management • Implement governance frameworks to ensure all bids meet internal and external compliance standards, including the use of gateway templates and risk registers. • Manage the sign-off process for bids, working closely with the Senior Leadership Team (Chief Officers) to ensure final submissions are approved at the highest level. Performance Analysis • Conduct post-bid reviews, analysing outcomes to identify areas for improvement and implement lessons learned into future bids. • Monitor and evaluate bid performance, ensuring continuous improvement of the bidding process and enhancing the strike rate for contract wins. • Pipeline, win and capture rate reporting as well as commissioning trend and market analyses. Financial & Contract Mobilisation • Work closely with the Director of Commercial Finance on bid financial modeling, ensuring accurate costings and financial viability of bids. • Oversee the mobilisation of successful bids, ensuring a smooth transition from bid win to contract execution.
Benefits
EXPERIENCE • Proven track record of leading bid teams and managing the end-to-end bid process within the healthcare sector. • Extensive experience with NHS procurement processes, including the Provider Selection Regime’s Direct Awards, Most Suitable Provider and Competitive Tender and methods. • Strong leadership and people management experience, with the ability to coach and develop SMEs and bid teams. • Experience in driving process improvements and implementing governance frameworks in bid management. • Demonstrable experience in working with financial teams on bid modelling and contract mobilisation. SKILLS AND APTITUDES • Strong strategic thinking and problem-solving skills with the ability to shift bid strategy from reactive to proactive. • Excellent interpersonal and communication skills, with the ability to influence and manage senior stakeholders. • High attention to detail with the ability to manage multiple priorities and meet tight deadlines. • Proficient in bid management tools, Microsoft Office packages (Word, Excel, PowerPoint), CRMs and contract sourcing tools • Ability to manage risk, ensure compliance, and deliver governance oversight in bid submissions. OTHER REQUIREMENTS • There will be an opportunity to support Merger and Acquistion processes from developing target lists, through to approaches and due diligence and other deal activity. • The postholder must be willing to travel across the South East/England/UK as required. • There may be additional duties required to support the organisation, including work outside the postholder’s usual scope of activities, which will be agreed upon following consultation.
Salary range £80-90k plus
Discretionary payment plan (bonus)
Pension: Three options:
Blue Light Card scheme
NHS Pension Scheme (employer’s contribution equal to 23.7% of base salary) 17.5% Cash Only (cash ‘in lieu’ of a pension option) - 17.5% of base salary to be paid monthly Blended Option - Group Pension Plan (8% employee matched) and Cash Balance Payable (9.5%)
1
Christmas and Birthday gift
2
Lease Car (self-pay/salary sacrifice)
3
Holiday allowance starting at 27 days plus bank holidays.
How to apply For a confidential discussion to learn more about the role and opportunity please contact Provide CIC’s appointed recruitment partner Dan Higgins. DAN HIGGINS 07800 524 454 daniel.higgins@bidrecruitment.com Applications should consist of a CV and supporting cover letter, and be sent to daniel.higgins@bidrecruitment.com
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