We’re with you... every step of the way
Now that you have reserved your Story home you can start to think about what choices, upgrades and optional extras you would like. Before selecting these it’s a good idea to consider your colour scheme as this will determine the mood of your home – we have samples in our marketing suites and furnished rooms in our show homes to help you decide.
The journey to personalising your home
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Your Sales Executive will let you know when you need to select your choices, upgrades and optional extras, as this is dependent on the build progress of your home at the time of reservation. They will book an appointment with you at a mutually convenient time.
At the appointment you will discuss the upgrades and optional extras you would like in your home from the range in this guide, as well as the choices you can select as part of the standard specification (detailed in your Development Brochure). Your Sales Executive will advise you on the current build stage of your new home and whether any selections are unavailable to you. Some of our upgrades and optional extras may require a quote which will be organised by your Sales Executive.*
Towards the end of your appointment your Sales Executive will confirm your selections with you and arrange for them to be ordered. At this point we will take the required deposit and items will be non-refundable and cannot be cancelled or exchanged. For full payment terms please see page 60. For additional key product disclaimers please see page 61.
* For further information on build stages please see page 6. Any items which require a quotation must be requested two weeks prior to the relevant build stage cut off.
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