Where you don’t offer an extra I want to add to my home, are you able to recommend a contractor who will be able to complete this work for me? Our Sales Executives will be more than happy to advise you of any contractors who may be able to provide additional services to you along with those Story Homes can offer, however we must stress that should we provide you with any details this does not constitute a recommendation. All contractors are entirely independent of Story Homes and any arrangements/contracts for works must be made directly between yourself and the contractor. Furthermore, we do not accept any liability or warranty for works carried out. What if I want to use my own trades to do work in my new home? You may choose to retrospectively fit your own appliances or furnishings once you have taken legal ownership of the property. Please note that prior to you taking legal ownership, we cannot allow your own tradespeople to access the property. Before I exchange contracts on my new Story home, what do I need to know about the specification? Ask your Sales Executive as many questions as needed to further understand the final specification and finish of your new home. Some key areas to focus on include: • Layout of your kitchen and bathrooms • Exterior finish of your home • Brands and products we use, the location of appliances and any products which have been changed/ discontinued • Variations between the show home, other developments and your plot Why is my specification different from other developments/plots? The specification we use varies from development to development and plot to plot so it is important that you are fully aware of the exact specification of your home. Why has the specification changed? From time to time we undertake specification reviews to allow us to meet customer demand, ensure regular supply and remain competitive in the marketplace. We aim to communicate this in good time to allow customers to make an informed decision about their purchase. Why does my home look different to the ones advertised? Will my home look exactly like the show home? Computer generated imagery and photography is there to represent your new home. It may not show the exact dimensions, finish or layout of your home as these are not images of your specific plot. The specification of the show home may not be the same as the plot or house type you choose. Story Homes reserves the right to alter our specification at any time. Some of the products you see in our show homes may not be part of our standard specification, may be available at an additional cost, or may no longer be available. Sometimes it may be necessary to make alterations to individual plot specification, where Story Homes is no longer able to obtain a particular product or to obtain it within a reasonable timescale, that does not materially alter the anticipated completion date of the individual plot. In any circumstance where it is necessary to substitute products or materials you will be notified in advance of the changes. If the change(s) proposed significantly alter the design, construction, or materials to be used within the individual plot or substantially alter its size, appearance or value
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