SpotlightOctober2016

the difference between a big-box store that has a generic portfolio of products versus a boutique that caters to specific needs. We’re the boutique. We’re going to cater to their individual systems rather than offering them mass solutions. Our industry is a service-based industry, so you have to go that extra distance to show customers you care. We service the employees of our cus- tomers with the highest courtesy. Our personnel are trained to listen to their particular needs and to be able to respond to those needs as fast as possible.” Multidev Technologies will be cel- ebrating its 20th anniversary in spring of 2017. “We’re preparing a series of activi- ties, including a reception, for our customers, partners, and every Multidev team member who makes what we do every day possible. It’s going to be a special event.”

reality is we are a service-oriented company and we follow the needs of our customers. The more we do that, the more we build our reputation as having the ultimate knowledge in those business sectors.” “It’s also important moving forward,” Amzallag continued, “for us to always remember that the variety and reality of the market has changed a lot. There has been a lot of consolidation – and of course the major competitors are the big software companies like Microsoft, Oracle, and SAP because they have products similar to ours. The difference between them and us is essentially

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OCTOBER 2016 • SPOTLIGHT ON BUSINESS

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