Key Skills
• Excellent customer service skills and a track record of implementing successful customer orientated activities. • Experience of mobilising a Grade A office building from pre-practical completion to a business as usual state • Strong management experience gained within a high- profile Grade A office environment • Able to collaborate and partner where appropriate with the key stakeholders to deliver a high-class environment reflective of the asset • Able to represent the Client’s and OPLM’s, interests at meetings, events and within the Central London community • Able to demonstrate a strong understanding of building design and base build management • A proven track record in managing and motivating on- site operational management teams • Experience of managing service charge budgets and major CAPEX projects • Strong commercial acumen • Understanding of service charge management • Strong leadership skills to build a team, effectively manage and motivate the team to achieve a high level of performance and to exceed targets • Accountable and resilient • Ability to work under pressure • Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly and efficiently. • Ability to communicate at board room level and contribute to identification and evaluation of potential solutions to the problems based on the facts, assessment of risk and awareness of desired business objectives.
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