Customer Orientation • Managing the customer journey by acting as the principal occupier interface from fit out through to occupation and day to day operation, in a way which optimises the experience of the workspace at 22 Bishopsgate. • Recognise the importance of the customer and how providing world class customer service is at the very core that everything at 22 Bishopsgate. Appreciating that all occupiers, their employees and visitors are “customers” of the building • Approving (from the soft landings and managing agent’s operational perspective) the ‘readiness’ of the development for PC, in line with the owner’s customer service values • Reduce owner and occupier dissatisfaction, cost and risk for post PC developments and projects as far as possible
ABUNDANT LIGHT AND VIEWS
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