Boundaries in the role Understanding and maintaining appropriate boundaries is a key part of successfully providing MHFA and keeping yourself safe and well. If boundaries are not maintained, there is a risk of significant impact on the wellbeing of both the MHFAider and the person being supported.
Confidentiality Confidentiality is key to the role of the MHFAider. When discussing MHFA conversations with other people (such as other MHFAiders or HR representatives), it is vital to respect the person’s right to privacy. Identifying someone risks stigma and unfair treatment in the workplace or community. Confidentiality always applies unless you are concerned that the person is at risk of harming themselves or others.
Your wellbeing Consider and communicate your availability and time commitments to the role, in relation to other work or community responsibilities, and your own wellbeing. Recognising when you are struggling is key. When you are experiencing poor mental health yourself, or are having a tough day, you will bring these emotions to the role and will find it harder to be empathic, which puts the person being supported at risk. You also put your own wellbeing at risk by adding to your Stress Container. If you can’t support someone, signpost them to another MHFAider or provide the details of a mental health helpline.
Inappropriate relationships You may use natural empathy and listening skills when looking out for someone close to you; however, sometimes it is important to consider if you are the right person to support them in this role at that time. Pursuing a personal relationship between the MHFAider and the person being supported, where there is no existing personal relationship, is outside of the role’s boundaries. It isn’t possible to see a situation objectively and you risk being judgemental. A person seeking support may be vulnerable, which could compromise their mental health. In instances where the person being supported shows signs of being dependent on your support, communicate the boundaries of the role clearly.
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