MOVING
We can help simplify your move! Whether you are a new or existing customer, you can notify us about your upcoming move in or move out by using our online forms. You may also contact us by phone or email.
These forms can be found at: NPEI Moving
MANAGING YOUR ACCOUNT INFORMATION
Who needs to access your account? Currently, only the name the on account, and any contacts provided in writing have access to information on your account. If written authorization is not provided, individuals who are not a name or contact on your account will not be able to access any account information. To authorize a contact(s) on your account, you can complete the Account Access for Information Form found here: NPEI Account Access for Information
Are you a landlord managing a property? We can help you effectively manage the electrical service for your rental units to avoid unwanted interruption of service. Please complete the Owner Memo Form to provide us with direction to either read and disconnect the service or transfer the service into your name. This form can be found at: Owner Memo Form Has your account information changed? If your phone number, email, mailing address or contacts have changed, please let us know by emailing your updated information to info@npei.ca.
SERVICE REQUESTS As you begin planning your project, it’s important to consider the electrical work needed to complete the work safely. Once you have a plan, let us know if an adjustment to your electrical service is required. Our Service Request Application Form can be used when requesting a new service, a temporary service or service upgrade. The Authorization to Disconnect/Remove Hydro Services Form can be used when requesting a removal or demolition of a hydro service.
Complete the form here: Service Request Application Form
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