NPEI strives to ensure that your power remains on at all times. Unfortunately, there are times when unexpected interferences may affect our power system. Be assured that our system operators and line crews will work diligently to restore your power as quickly as possible.
DURING a power outage
If your power goes out unexpectedly, check your circuit breakers or fuses. If a circuit has been tripped or a fuse blown, reset the breaker or replace the fuse to restore your power. If you still have no power, contact NPEI. TURN OFF ENSURE ALL
the main electrical switch
stovetop elements are in the off position
KEEP AWAY
TURN OFF
from downed powerlines. If you see a downed powerline, contact us immediately.
or unplug equipment to prevent damage should there be a power surge when power is restored
NPEI OUTAGE MAP
If you are ever without power, be sure to check our Outage Map, which provides information on power outages occurring within our service territory. The Outage Map provides details on the outage including location and the number of customers affected. The Outage Map can be found at: NPEI Outage Map
a power outage AFTER Plug in only the most essential appliances. Waiting 10-15 minutes before plugging in and turning on equipment, such as refrigerators and air conditioning units, gives the power system time to stabilize. CHECK to make sure the freezer and refrigerator are working and what food can be refrozen. RESTOCK your emergency kit and return it to its regular storage place.
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