Customer Information Package 2022 V5

WHEN AND WHAT TO EXPECT ON YOUR FIRST bill?

NPEI renders bills to its customers on a monthly basis. Bills for the use of electrical energy may be based on either a metered actual read, or an estimated read in accordance with the Ontario Energy Board’s approved Tariff of Rates and Charges. weeks from your move in date, your first bill will be produced, and you will be billed a one time only “Account Set Up Charge/Change of Occupancy Charge”. Your bill will be due 21 days after issuance. 4 Within

Please note that fixed charges will be prorated on your first bill.

FUTURE BILLS WILL FOLLOW IN THIS FAIR AND REASONABLE TIMELINE:

Billing Schedule is used to determine when monthly bill is produced

Payment is due 21 days after bill is produced

Electricity is billed monthly

Bill is produced

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