Customer Information Package 2022 V5

What Do You Pay For?

Know more about where your bill payment is going by viewing the graphic below. It shows what percentage of your bill goes where, and gives you a better idea of how customers in Ontario are charged for their electricity.

Regulatory Charges

Harmonized Sales Tax

Delivery: Natural Line Loss (paid to IESO)*

13%

Delivery: Transmission (Hydro One’s Portion)

3%

2%

10%

Delivery

Distribution NPEI’s fixed portion of the bill.

25%

47%

*IESO = Independent Electricity System Operator

Electricity Generators

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