Customer Information Package 2022 V5

plan ELECTRICITY

choosing your

All residential and small business customers are able to select between Time of Use (TOU) rates, or Tiered rates. The Ontario Energy Board (OEB) sets both the TOU and Tiered rates under the

Regulated Price Plan (RPP) in May and November of every year. To view the current electricity rates, visit: Current Electricity Prices

For more information on switching from TOU to Tiered rates, visit: Make your Choice

Time of Use (TOU) Rates Under TOU pricing, you are charged according to the day of the week and time of day that you use electricity. This gives you the option to manage your electricity costs by shifting higher electricity-use activities — such as laundry or running the dishwasher — to off-peak periods, which are charged at a lower rate. There are three different TOU price periods:

Tiered Rates With Tiered pricing, you can use a certain amount of electricity each month at a lower price. Once that limit (called a threshold) is exceeded, a higher price applies. Tiered prices give you the flexibility to use elec- tricity at any time of day at the same price, although that price will change if you exceed the threshold during the month.

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